Culver City Mazda - Service Center

The service was excellent. The staff were courteous and kind. I was treated with respect and my questions were answered without hesitation. The only negatives were the wait time for the service, which was kind. I was treated with respect and my questions were answered without hesitation. The only negatives were the wait time for the service, which was longer that expected, and a technician forgot to reset the tire pressure button after rotating the tires. More

I've always experienced white glove service here. Miguel was very helpful, and the entire staff is courteous. One issue: there should be a higher limit on courtesy Lyft rides to and from the dealership. Th was very helpful, and the entire staff is courteous. One issue: there should be a higher limit on courtesy Lyft rides to and from the dealership. There is no other dealership that's closer to Hollywood, and it doesn't seem right to me that we will not be extended the same service as others living closer. More

Steve has always been earnest and friendly. He goes out of his way to communicate with any updates or service recommendations. Service has always been excellent. of his way to communicate with any updates or service recommendations. Service has always been excellent. More

Excellent personalized service, as usual! Steve was great in making sure the process was done right and timely. We’ve had outstanding experience in the past and look forward to more of the same in the future in making sure the process was done right and timely. We’ve had outstanding experience in the past and look forward to more of the same in the future. Thank you, Steve! More

Excellent service. Everyone is completely helpful. The service is very quick and easy. If you are waiting, someone will acknowledge your presence and will be right with you. service is very quick and easy. If you are waiting, someone will acknowledge your presence and will be right with you. More

They offered me a ride home since my vehicle was going to take all day in service, Amy was also really helpful, friendly and professional! take all day in service, Amy was also really helpful, friendly and professional! More

Amy was great. Kind, helpful and clear on the cost of the service. Wish her all the best. You are lucky to have Amy. Thanks service. Wish her all the best. You are lucky to have Amy. Thanks More

Aaron Correa did a phenomenal job in making me feel welcome and taken care of from the moment I arrived until the moment I went to the finance Department. welcome and taken care of from the moment I arrived until the moment I went to the finance Department. More

Steve has alays been a great service advisor. I highly recomend him. Culver City Mazda has always provided great service and has respect with their clients. recomend him. Culver City Mazda has always provided great service and has respect with their clients. More

My service experience was great. I scheduled my appointment through the app. I was able to schedule an early appointment. When I arrived I only waited 5 minutes for a service advisor. I told him wh appointment through the app. I was able to schedule an early appointment. When I arrived I only waited 5 minutes for a service advisor. I told him why I scheduled the appointment and he asked if I needed a ride. I said I would wait since it was only an oil change and a tire rotation. He told me it would several hours because they had a 2 hour maintenance department meeting scheduled for that day. I was floored. I will go back to scheduling my appointments over the phone. The app couldn't tell me about a meeting. More