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Culver City Mazda - Service Center

Culver City, CA

4.8
1,924 Reviews

1,924 Reviews of Culver City Mazda - Service Center

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June 13, 2021

Amy was amazing. She got my car back to me the same day. Thanks for everything. It is nice to actually get good service these days. Keep up the good work. More

by Jedipeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 14, 2021 -

Culver City Mazda responded

We are elated to hear about your experience with us. Amy will be happy to know as well, If there is anything else we can do for you please let us know. Have a great week!

June 11, 2021

Steve was on time. He was very professional. He made the whole experience enjoyable. I will be back because of him. Overall great experience. Thanks More

by emrydsmith
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 11, 2021 -

Culver City Mazda responded

Thank you so much for the glowing review. We will let Steve know about your experience with us. Call or stop by if there is anything else we can do for you! Have a great weekend

June 10, 2021

Amy is always helpful courteous and humorous She gives a clear, detaodes rioting of what is needed. Not her fault, but my car was not ready at the suggested time. Long time for a first service. More

by hilorealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 10, 2021 -

Culver City Mazda responded

We understand your time is valuable, we are sorry about the delay in service. We are diligent with service and pride ourselves on quality assurance. We will be sure to tell Amy about your review, she will be happy to hear about your experience with us.

June 10, 2021

Friendly, welcoming, accommodating, and job done in time. That’s how the service has been since my first visit. Service and CX5, no complaints. Thanks. More

by HJMDANCINFOOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Jun 10, 2021 -

Culver City Mazda responded

Thank you so much for the five-star review. We are so glad to hear about your experience. If there is anything else we can do for you please let us know.

June 06, 2021

I had a great experience this time with my service manager, Amy Felix. She made sure my car was done correctly and ready on time. More

by Judy Yaras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 07, 2021 -

Culver City Mazda responded

Judy, thank you for the review. We will let Amy know about your experience with us. Have a great week!

June 05, 2021

Good customer service but wish the car wash at the end of the appointment was more complete - there are always water marks left on the car so we have to wash it again! More

by Redcarfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Steven Ruiz
Jun 07, 2021 -

Culver City Mazda responded

Thank you for the review. We appreciate the feedback, the car wash is generally complimentary and we do that as something additional for our customers. We always try to provide the best care and service. Thank you again for the high review.

June 04, 2021

Amy was very helpful and attentive. The car was ready before she promised. An easy and positive experience to the max. Amy is awesome! Give her a massive raise! More

by MICHAEL.HAWKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 04, 2021 -

Culver City Mazda responded

Thank you for such a glowing review. We will be sure to tell Amy. She will be happy to hear about your experience with us. Thank you and have an excellent weekend!

June 03, 2021

Excellent customer service but parking lot is very small for that much customer I this is better to separate Volvo and Mazda to two different location . More

by alizaghari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 03, 2021 -

Culver City Mazda responded

Thank you for the review, we appreciate the feedback. Unfortunately, there isn't a whole lot we can do about the size of the parking lot. It is unfortunate that there are limited spaces.

Jun 04, 2021 -

alizaghari responded

Thank you for your respond

June 03, 2021

Amy was the primary service advisor that I worked with and she was helpful, attentive and professional. We are a 3 Mazda family, and it is very in port at that we can receive service that we can rely on! More

by JORENEE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 04, 2021 -

Culver City Mazda responded

Thank you for the great review, we will be sure to tell Amy about your kind words. Have a great weekend!

June 02, 2021

The service needed on my Mazda3 was explained very well by Steve to me. I was waiting for news in the lovely lounge...the coffee was wonderful! The driver who took me home was very nice. Thank you Lucy More

by lucyshiffrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 03, 2021 -

Culver City Mazda responded

Lucy, thank you for the kind review. Let us know if you need anything else. We appreciate your review.

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