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Culver City Mazda - Service Center

Culver City, CA

4.8
1,913 Reviews

1,913 Reviews of Culver City Mazda - Service Center

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April 27, 2021

Steve in the service department was very courteous and explained everything thoroughly. Great customer service. I'll be back on the next 5000 mile oil change service. More

by Johnny.Kafieh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Apr 28, 2021 -

Culver City Mazda responded

Thanks so much, Johnny, for the five-star rating! We're so glad you enjoyed your visit and that everything was explained thoroughly. Customer service is very important to us and we look forward to working with you again, soon! The Culver City Mazda Service Team

April 27, 2021

Love this dealership. Been coming here to lease Mazda's and every 5000 miles, service. Just had a tire split - they gave me a loaner for free - went home and picked up the car the next day - all set - new More

by ROBINRAEBODYWORK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Apr 28, 2021 -

Culver City Mazda responded

Thanks so much for your excellent review and for for being a loyal customer! We're so glad we were able to help and we look forward to working with you again, soon!

Apr 28, 2021 -

ROBINRAEBODYWORK responded

Welcome. And did i also say - every Monday, can come in for a free carwash? Yes indeed!!

April 27, 2021

Amy was very nice and honest about timing, additional work I'll need to have done, costs, etc. I've always had great experiences when I come here. More

by Maita S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 27, 2021 -

Culver City Mazda responded

Hello Maita, Thanks so much for your excellent rating and review of our Service Department! We're so glad you enjoyed working with Amy and thank you for being a loyal customer! The Culver City Mazda Team

April 26, 2021

Me atendieron muy bien me sentí a gusto en el lugar y los servicios que se me ofrecieron mientras esperaba que esté el matenimiento... Incluso el servicio de Uber que no utilice y la explicación que me diero More

by javiermarsolano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Apr 27, 2021 -

Culver City Mazda responded

¡Nos encanta escuchar comentarios tan maravillosos! Todos nosotros en Culver City Mazda esperamos brindar nada menos que un servicio excepcional, ¡y nos complace ver que nuestro trabajo es apreciado!

April 26, 2021

Amy and George are great and this dealership is really fantastic. Super professional, kind, patient, and got my car ready within a pretty short time. More

by DEGUZMAN.F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia
Apr 27, 2021 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with Amy, George and our Culver City Mazda Service team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

April 22, 2021

Amy is the best! She’s the only one I trust, especially after the horrible experience I had with sales when I purchased the car More

by AJ.SALSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 27, 2021 -

Culver City Mazda responded

We're so glad you enjoyed your experience working with Amy and the Culver City Mazda Service Team. We look forward to working with you again.

April 19, 2021

Amy Felix was great when going through the checkpoint list and explaining to me what services would happen. The car got delivered after 4 hours and was not even washed - I saw other cars being delivered More

by BRUNO.C.MOREIRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Felix
Apr 22, 2021 -

Culver City Mazda responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. If you are interested in discussing this further, please let us know.

April 15, 2021

Great experience, very fast, professional, and pleasant Amy was very helpful. will come again for service Great experience, very fast, professional, and pleasant Amy was very helpful More

by YELENA.SONKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 15, 2021 -

Culver City Mazda responded

Hello Yelena, What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again! The Culver City Mazda Team

April 14, 2021

great service; George was very helpful in explaining services outlined in inspection report. Will return for further service needed for my car and ask for George. More

by JUDIGRIENAUER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Apr 15, 2021 -

Culver City Mazda responded

Hello Judi, We really appreciate your kind words and the star rating! We're very happy to hear you enjoyed your visit and that George was so helpful! We look forward to assisting you again in the future! The Culver City Mazda Team

April 13, 2021

Recently brought my car in for CarPlay installation. Service provided was great. From the intitial encounter with Steve, I knew I was in good hands. He explained the process, the estimated time for the More

by MARGARETROMERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Apr 14, 2021 -

Culver City Mazda responded

Hello Margaret, Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again! The Culver City Mazda Team

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