Culver City Mazda - Service Center

Very good service from Amy Felix and team. Was told what would happen from start to finish and time turn around was pretty good. I'm pleased. would happen from start to finish and time turn around was pretty good. I'm pleased. More

George is not very friendly or welcoming. This is the second experience I have where I don't feel welcome to the servicing center or my questions. second experience I have where I don't feel welcome to the servicing center or my questions. More

Friendly, efficient and my car serviced in a timely manner. Thanks Culver City Mazda and Steve Ruiz for taking good care of my CC-5! manner. Thanks Culver City Mazda and Steve Ruiz for taking good care of my CC-5! More

Amy’s customer service and professionalism exceeded my expectations! The environment is welcoming and my son loves the coffee machine : )...Overall, it was an awesome experience for my first time. expectations! The environment is welcoming and my son loves the coffee machine : )...Overall, it was an awesome experience for my first time. More

George was great, very nice, good communication, service was completely in a timely manner, was able to use a loaner car for the time being, overall good experience was completely in a timely manner, was able to use a loaner car for the time being, overall good experience More

As usual, we received great service from George. We always feel like we’re getting personalized attention. We’ve had a uniformly excellent service experience for five years. Thank you! always feel like we’re getting personalized attention. We’ve had a uniformly excellent service experience for five years. Thank you! More

easy to make the appointment all the service work was done a couple of warranty issues was corrected a very pleasant experience friendly staff and very clean outfit done a couple of warranty issues was corrected a very pleasant experience friendly staff and very clean outfit More

I dropped my car off with Steve, for an oil change and general check up. He said he could already tell brake fluid should be changed. He said he would take a look and call me about any other recommended a general check up. He said he could already tell brake fluid should be changed. He said he would take a look and call me about any other recommended action. It was about 2 o'clock. I took a lyft to a nearby restaurant to do some work. At 4:30 i still hadn't heard anything, so i took a lyft back. At that point Steve told me about the brake fluid and other things that should be done. I wish he had called like he said he would so I couldve gotten more of these services done. Now i'll have to take more time off work to get repairs done that could've potentially been done if he had called me like he said he would. At the very least the brake fluid, which he told me about when i dropped the car off, could've been changed. More

Paid for service update navigation system on a issue of system resetting in use. Immediately notified service rep. Emailed service manager. No response. I purchased the vehicle from this location. Disappo system resetting in use. Immediately notified service rep. Emailed service manager. No response. I purchased the vehicle from this location. Disappointing More

It was a great and very casual experience, I didn’t get a chance to negotiate or talk about my deal before financing but I still feel confident I was treated properly during purchase chance to negotiate or talk about my deal before financing but I still feel confident I was treated properly during purchase More