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Culver City Mazda - Service Center

Culver City, CA

4.8
1,911 Reviews

1,911 Reviews of Culver City Mazda - Service Center

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March 11, 2021

Steve from the service department was friendly and attentive to my car won’t start even though I just walk in without an appointment. Gladis was helpful in directing me to call Mazda roadside assistan More

by PNJLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Steven Ruiz
Mar 12, 2021 -

Culver City Mazda responded

Hello, We really appreciate your positive review and kind words for Steve and the team! Please let us know if there's anything more we can do to help! The Culver City Mazda Team

March 10, 2021

Had to wait for a while to pick up car and pay. Very slow service by one of the staff members. Amy had to step in and help me More

by rnspetersen002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Castillo, Amy Felix, George Mejia
Mar 11, 2021 -

Culver City Mazda responded

Hello, We appreciate your feedback, as it's what helps us understand what we can do to provide better service. We're glad Amy was such a help to you, and we hope to work with you again soon! The Culver City Mazda Team

March 10, 2021

The service was very good. They gave me assistance with Lyft to drop off and pick up my car. I upgraded my screen system to Apple Carplay and everything works perfect. More

by OTTO009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 11, 2021 -

Culver City Mazda responded

Hello, What a great review! We're very happy to hear you enjoyed your service experience and we hope you're enjoying your new Apple Carplay feature! Please let us know if there's anything more we can do to help! The Culver City Mazda Team

March 04, 2021

Great service! Amy is a great service advisor. Will definitely return with my business. Was fast and hassle free all dealers should be this efficient! More

by artymcfly99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 04, 2021 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to rate and review your positive experience! We look forward to working with you again! The Culver City Mazda Team

March 01, 2021

Great customer service.Amy was very helpful. She Great customer service. Amy was very helpful. She explained everything and gave recommendations in terms of what needs to be done . Waiting areas was More

by NAIR.AKHILA01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 02, 2021 -

Culver City Mazda responded

Hello, We appreciate your review and your kind words for Amy! We're always more than happy to help, and we look forward to assisting you again in the future! Please let us know if there's anything more we can do for you. The Culver City Mazda Team

March 01, 2021

Excellent customer service from Amy. She was really helpful. I’m satisfied with my car service and wheel alignment check as well. I can feel my car runs smoothly now. More

by INODEE20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 02, 2021 -

Culver City Mazda responded

Hello, We appreciate your positive review and your appreciation for Amy during your car service appointment! We'll be sure to let her know she's doing an excellent job and we look forward to your next appointment! The Culver City Mazda Team

February 27, 2021

Staff is Very Friendly and efficient. I was in early in the morning with no wait time. I was greeted and offered coffee or water during my wait. More

by Jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Mar 02, 2021 -

Culver City Mazda responded

Hello, What a great review! Thank you for taking the time to rate and review your experience, we look forward to your next visit! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

February 26, 2021

Working with Amanda was amazing, very courteous and accommodating. Speedy service it was my third time working with her and i will gladly go back! More

by xc90 fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 02, 2021 -

Culver City Mazda responded

Hello, Thank you so much for the kind words for Amanda and your positive review of your appointment! We're looking forward to your next visit and we hope you're enjoying your vehicle! The Culver City Mazda Team

February 24, 2021

Any was very helpfully and coordinated the service with me and Scandinavia Coach. She was timely and helped me pay over the phone. Very much appreciated More

by jerkoppe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 24, 2021 -

Culver City Mazda responded

Thank you so much for leaving us a great rating and review of Culver City Mazda Service! We're so glad to hear that Amy and Scandinavia Coach were helpful and that everything went smoothly! Please let us know if there's anything more we can do to help.

February 23, 2021

My experience at Culver City Mazda was great, with Amy and everyone being so helpful, efficient and professional. The price was fair as well. I appreciate that COVID protocols were taken seriously. Thank More

by PATRICKTBROOKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 24, 2021 -

Culver City Mazda responded

Thank you so much for your 5 star review and for taking the time to share your experience with Amy and our Culver City Mazda Service Department. We take customer service and safety very seriously and are pleased you felt secure. We appreciate your visit and hope to see you next time.

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