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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
October 25, 2019
Basic service Called for and received an appointment and they were super fast checking us in. Completed the service in a timely manner and we were on our way. Reall Called for and received an appointment and they were super fast checking us in. Completed the service in a timely manner and we were on our way. Really impressed with the cleanliness of the facility. Service advisor was super and everything was great. I highly recommend this dealership. More
by Skeeter1
Employees Worked With
Female service advisor
October 22, 2019
Great service Quick and curtious service, brought my car for an oil change and I was in and out fairly quickly. Will definitely be going back again. Quick and curtious service, brought my car for an oil change and I was in and out fairly quickly. Will definitely be going back again. More
by codypitt90
Employees Worked With
Carmelina Corrado
October 21, 2019
Only Cumberland Kia for Service My 3rd Soul+. Only to Cumberland Kia for maintenance and service. And the time from drop-off to finish--unbelievable. Had hardly settled into seat in My 3rd Soul+. Only to Cumberland Kia for maintenance and service. And the time from drop-off to finish--unbelievable. Had hardly settled into seat in customer lounge before Lucas was saying car was ready. Only time in my adult life I have been able to afford all maintenance and service at a dealership. Have once limped in on a slow-leak flat to ensure I purchased the new tire there. Very honest when they state will meet or beat others' price. All in service area are great, but Susie and Lucas are superlative. Good folks. More
by Soul+ Man
Employees Worked With
Susie, Lucas
October 01, 2019
Awesome people, great service. They go above and beyond to help find a vehicle that is perfect for your family. Happy with our purchase. Thank you! to help find a vehicle that is perfect for your family. Happy with our purchase. Thank you! More
by Wwhite
Employees Worked With
Adam Eldridge, Ethan Bumbalough, Chris McElderry, Mike (Bart) Bartlet
September 30, 2019
Great service! Very friendly and helpful staff. I always get my oil changes here. I highly recommend Cookeville Cumberland KIA for all of your service needs! always get my oil changes here. I highly recommend Cookeville Cumberland KIA for all of your service needs! More
by Scianelli
Employees Worked With
Ryan Corner, Paula Miller
September 23, 2019
Wonderful experience What a team at Cumberland Kia. Didn't take all day and paperwork was a breeze. I'm giving a HUGE SHOUT-OUT to Chris, Bart, Scott and Adam.. they worke What a team at Cumberland Kia. Didn't take all day and paperwork was a breeze. I'm giving a HUGE SHOUT-OUT to Chris, Bart, Scott and Adam.. they worked for me and gave me a deal I couldn't refuse...I will be a repeat customer.. 👍😊 More
by Grateful
Employees Worked With
Adam Eldridge, Scotty Litton, Chris McElderry, Mike (Bart) Bartlet
September 19, 2019
Great Service We needed an oil change in our new kia. I called them and they were actually able to change it that day. They were fast,friendly,kept us informed on h We needed an oil change in our new kia. I called them and they were actually able to change it that day. They were fast,friendly,kept us informed on how much longer it would be. And the price was very reasonable. More
by Kia Superior
Employees Worked With
Lanny Brown , Chris McElderry
September 18, 2019
Tinted windows My wife and I bought a 2019 Camry from Josh Lawson we had the Windows tinted at Cumberland Kia the gentleman that did the work did a exceptional great My wife and I bought a 2019 Camry from Josh Lawson we had the Windows tinted at Cumberland Kia the gentleman that did the work did a exceptional great job. More
by Hugo
Employees Worked With
Tinting gentleman
September 10, 2019
Great place! This place is awesome! I’m so thankful to have such great service like this. They are quick and always friendly. Only place I will take my car. This place is awesome! I’m so thankful to have such great service like this. They are quick and always friendly. Only place I will take my car. More
by Sam
Employees Worked With
Service
September 02, 2019
New Car Purchase Mrs. Carmelina Corrado and Mr. Mike "Bart" Bartlet were very helpful. Two of the nicest people you will meet. They went above and beyond in helping m Mrs. Carmelina Corrado and Mr. Mike "Bart" Bartlet were very helpful. Two of the nicest people you will meet. They went above and beyond in helping me find my new car. I love it! Very professional and lots of good laughs as well. I highly recommend stopping in and letting Carmelina assist you in finding your perfect vehicle! More
by Pen5
Employees Worked With
Carmelina Corrado, Mike (Bart) Bartlet
