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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
December 23, 2015
My Salesman did exactly what I asked Everyone was nice and friendly at the dealership. The most positive part was I called on the phone explained to them what I wanted and I did not have Everyone was nice and friendly at the dealership. The most positive part was I called on the phone explained to them what I wanted and I did not have to spend all day at a dealership...... More
by Judy
Employees Worked With
Joe Greenwood
December 22, 2015
Buying new car Everyone was nice and friendly. Great environment. Willing to work with you to get what type of car you want. Would recommend to others looking for a Everyone was nice and friendly. Great environment. Willing to work with you to get what type of car you want. Would recommend to others looking for a new car. More
by Ncburger
Employees Worked With
Adam Eldridge, Joe Greenwood, Dusty Atkinson
December 17, 2015
Thank you Cumberland Kia! Service was great! I went in and told them what I wanted and Jim Tuck helped me find just that! I was treated very well! I would definitely plan on pu Service was great! I went in and told them what I wanted and Jim Tuck helped me find just that! I was treated very well! I would definitely plan on purchasing another car in the future from this place! The other car lot I went to besides this one the salesman was VERY PUSHY. I don't like that, turned me a way quick, they lost a car being sold, and then when I went to Kia, Jim Tuck wasn't one time pushy, so he sold a car! Thanks Jim Tuck for being professional, nice, and answering all my questions! Merry Christmas! More
by Browneyed_girl
Employees Worked With
Adam Eldridge, Jim Tuck
December 17, 2015
Car buying made easy Joe Greenwood made buying a car easy. My last purchase was 19 years ago, so I had little practice, but really enjoyed the process and my new Optima. Joe Greenwood made buying a car easy. My last purchase was 19 years ago, so I had little practice, but really enjoyed the process and my new Optima. More
by anita
Employees Worked With
Joe Greenwood
December 17, 2015
Great experience I recently purchased a new Kia Sportage from Cumberland Kia. Joe Greenwood from the sales department was great. Adam Eldridge and Wes Dunn were also v I recently purchased a new Kia Sportage from Cumberland Kia. Joe Greenwood from the sales department was great. Adam Eldridge and Wes Dunn were also very helpful. My experience was positive. I can without reservation recommend Cumberland Kia. More
by 4colors
Employees Worked With
Wes Dunn, Adam Eldridge, Joe Greenwood
December 16, 2015
Great dealership Everyone at the dealership has been very helpful and worked hard to get me within my price range and put me in a great vehicle. Everyone at the dealership has been very helpful and worked hard to get me within my price range and put me in a great vehicle. More
by terri84
Employees Worked With
Joe Greenwood
December 16, 2015
Did not plan on purchasing a new car. Casey Bales was very helpful. We just stopped buy to have our phones paired with the blue tooth in our Kia Sportage. and he did it. Next we got to t Casey Bales was very helpful. We just stopped buy to have our phones paired with the blue tooth in our Kia Sportage. and he did it. Next we got to talking about the new sportage's and the changes they have. the next thing I knew we were looking at the new Soul car's, oh are they nice. And before I knew it we had a brand new Kia Soul. Casey was very helpful, friendly. I enjoyed talking with him and the other sales men involved with the trade-in. I will be going back when we get ready for our next car. More
by Did not plan on purchasing a new car
Employees Worked With
Casey Bales
December 16, 2015
Best Car Buying Service I went to the dealership to browse around. The salesmen were fantastic! Adam made sure he showed me all the vehicles that matched my wish list. I ende I went to the dealership to browse around. The salesmen were fantastic! Adam made sure he showed me all the vehicles that matched my wish list. I ended up buying a Kia Sportage. I am more than happy with my purchase & with the amazing salesmen! I was very impressed with the sales pitches on all of the vehicles, but I was most impressed that I wasn't pressured into buying anything I didn't want! I also got a great financial plan that won't break my budget! Most definitely referring family & friends to shop here! More
by Allison&Collins
Employees Worked With
Wes Dunn, Adam Eldridge
December 13, 2015
purchased suv Casey Bales was a pleasure to deal with in our purchase of a Kia Sorento today. Friendly, helpful and no pressure. Adam in the finance dept was very f Casey Bales was a pleasure to deal with in our purchase of a Kia Sorento today. Friendly, helpful and no pressure. Adam in the finance dept was very friendly as was the gentleman with the broken foot. I'm sorry to say I can't remember his name but very pleasant man to deal with. excellent experience and would definitely recommend CUMBERLAND KIA to anyone looking to buy a car. More
by baileys mom
Employees Worked With
Adam Eldridge, Casey Bales
December 12, 2015
Happy,Happy,Happy Thanks Casey, a very nice sales man.i love my new Kia.every one at Cookevi Kia is a great enjoyed doing business you.Merry Christmas Kia! Thanks Casey, a very nice sales man.i love my new Kia.every one at Cookevi Kia is a great enjoyed doing business you.Merry Christmas Kia! More
by Carguy,casey12345
Employees Worked With
Casey Bales
