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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
August 14, 2015
new car My husband and I highly recommend Cumberland Kia. From the moment we got out of the car we felt very comfortable. Our salesman Joe was outstanding to My husband and I highly recommend Cumberland Kia. From the moment we got out of the car we felt very comfortable. Our salesman Joe was outstanding to help us pick the car and get the payment we could afford. More
by Girly17
Employees Worked With
Paula, Adam Eldridge, Joe Greenwood
August 13, 2015
Kia Optima I was in the market for a new car. I met Mike Cox, who was pleasant and very helpful. We reviewed what a smart purchase would be for me and what was i I was in the market for a new car. I met Mike Cox, who was pleasant and very helpful. We reviewed what a smart purchase would be for me and what was important for me to have in a car. Mike answered all my questions and helped me find my perfect car. I am very happy with my new Kia Optima! It was a pleasure working with every single person at KIA during my car purchasing experience. More
by thatshortblonde
Employees Worked With
Adam Eldridge, Mike Cox, Dusty Atkinson
August 12, 2015
Kia purchase Had an amazing experience with Dusty and my salesman Jim!! Love my car! Thanks again!!! Will revisit any of the Cumberland dealerships for my next pur Had an amazing experience with Dusty and my salesman Jim!! Love my car! Thanks again!!! Will revisit any of the Cumberland dealerships for my next purchase! More
by Amr9729
Employees Worked With
Jim Tuck, Dusty Atkinson
August 12, 2015
Kia optima Love my new car! And the dealership was amazing and very helpful! Jim was a very friendly man. I would highly recommend the Kia dealership. Love my new car! And the dealership was amazing and very helpful! Jim was a very friendly man. I would highly recommend the Kia dealership. More
by Mirandaleah44
Employees Worked With
Jim Tuck, Dusty Atkinson
August 10, 2015
Nice people to deal with Our sales person was Jim Tuck, He is a great guy to deal with if your shopping for your next vehicle. Go in and talk to Jim, then judge for yoursel Our sales person was Jim Tuck, He is a great guy to deal with if your shopping for your next vehicle. Go in and talk to Jim, then judge for yourself. More
by sparky123
Employees Worked With
Jim Tuck, Dusty Atkinson
August 10, 2015
Great experience I went on my lunch hour to test drive a used Camry. I had just sold my Camry and fully espected to buy another one. Ended up not liking the dash desi I went on my lunch hour to test drive a used Camry. I had just sold my Camry and fully espected to buy another one. Ended up not liking the dash design of the new ones... But loved the Kia Optima so much I ended up buying it on the spot. Kirby Beverly and dusty Atkinson were great to work with and made this a pleasant buying experience. They have my business!! More
by Ruth91
Employees Worked With
Kirby Beverly , Dusty Atkinson
August 10, 2015
Carmelina Corrado Carmelina made our visit very pleasurable. No pressure sales and very "hometown" feeling. Dusty, the manager was also very helpful and informative. I Carmelina made our visit very pleasurable. No pressure sales and very "hometown" feeling. Dusty, the manager was also very helpful and informative. I would recommend them to anyone. More
by Angel Dillard
Employees Worked With
Adam Eldridge, Dusty Atkinson
August 08, 2015
2nd great experience with Cumberland Kia I first dealt with the folks at Cumberland Kia three years ago, when I leased a 2013 Rio. The experience was great, the people courteous, friendly and I first dealt with the folks at Cumberland Kia three years ago, when I leased a 2013 Rio. The experience was great, the people courteous, friendly and efficient, and I couldn't have been happier with the car. As my lease was up earlier this month, it was only logical that I return to Cumberland Kia. After a quick call to Ryan Corner (who took my call even thought it was a Sunday), I arranged to be at the dealership the following morning. After reviewing my options with Mike Cox, I chose to lease a new Soul. Mike made sure that the deal was precisely what I wanted, and the (usually) interminable process of paperwork was made as quick and pleasant as possible, and within a few hours I was driving back to work in a shiny new Soul. While I was there, Ryan made sure to seek me out and introduce himself, as did Dusty Atkinson, with whom I'd communicated briefly via email some months earlier. The whole experience was great, and I have no doubt what dealership I'll stick with! My thanks to all. More
by cybrshaman72
Employees Worked With
Ryan Corner, Mike Cox, Dusty Atkinson
August 08, 2015
Very good Casey Bales was our sales person and he was awesome. Very friendly and knowlegeable. Overall great experience.! I would definitely recommend this fac Casey Bales was our sales person and he was awesome. Very friendly and knowlegeable. Overall great experience.! I would definitely recommend this facility to a friend or family member. Its been a pleasure doing business here. More
by adaniels2015
Employees Worked With
Casey Bales, Dusty Atkinson
August 07, 2015
Who knew buying a new car could be so fun?? Just purchased my first new car, and I was terrified! Jim Tuck, Casey and Paula at Cumberland Kia made it a wonderful experience...I could not be happ Just purchased my first new car, and I was terrified! Jim Tuck, Casey and Paula at Cumberland Kia made it a wonderful experience...I could not be happier! Would recommend and use this group again and hopefully again...THANKS!! More
by ang2798
Employees Worked With
Jim Tuck
