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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
August 05, 2015
SCION SOLD I am a recent college graduate, just started working full time out of college a few months ago and I have no credit and because of the hard work that I am a recent college graduate, just started working full time out of college a few months ago and I have no credit and because of the hard work that Christina Farley and Mike Cox put in to helping me get approved with the Toyota grad program I now have a brand new car, a way to build up my credit, a reliable car and car company and confidence when I drive. They bent over backwards to help me even though I had no idea what to do and I was struggling with my credit. Thank you all so much. More
by ahahn1562
Employees Worked With
Christina Farley, Mike Cox
August 04, 2015
Joe Greenwood We had the best experience dealing with Joe Greenwood. We would definitely advise anyone to go to cookeville. Allthe staff was wonderful. Buy a Kia We had the best experience dealing with Joe Greenwood. We would definitely advise anyone to go to cookeville. Allthe staff was wonderful. Buy a Kia More
by kay2
Employees Worked With
Adam Eldridge, Joe Greenwood
August 04, 2015
A PLEASANT ride This makes the 4th car I have purchased since November I wouldn't go anywhere else these are the greatest group as a whol fro the door greeters to the This makes the 4th car I have purchased since November I wouldn't go anywhere else these are the greatest group as a whol fro the door greeters to the store owners joe greenwood bent backwards to satisfy us we will go NO where else More
by Mammie20130410
Employees Worked With
Wes Dunn, Adam Eldridge, Joe Greenwood, Dusty Atkinson
August 03, 2015
Needed a car and got one in under 3 hours I walked into the dealership with a need for a car. Drove out with one in under 3 hours. Thanks to Mike, Christine and Adam. I walked into the dealership with a need for a car. Drove out with one in under 3 hours. Thanks to Mike, Christine and Adam. More
by Satisfied customer
Employees Worked With
Christine , Adam Eldridge, Mike Cox
August 03, 2015
It was beyond excellent. Casey bales is very nice and is very determined to help you with anything you need. I would definitely recommend anyone to go to Kia and see Casey!! I Casey bales is very nice and is very determined to help you with anything you need. I would definitely recommend anyone to go to Kia and see Casey!! I absolutely love my new 2015 Kia Forte! More
by Melaniecothern
Employees Worked With
Casey bales , Casey Bales
August 03, 2015
Best car buying experience - it's why I'm a return customer The staff is committed to listening to your needs and wants and doing what they can to accommodate those requests. The service is excellent! The Ser The staff is committed to listening to your needs and wants and doing what they can to accommodate those requests. The service is excellent! The Service Team is fast and thorough. The warranty is the best in the business and the Soul is so fun to drive! Came in for an oil change and drove out with my second brand new Kia Soul! More
by TammyRGeorge
Employees Worked With
Adam Eldridge, Jim Tuck
August 01, 2015
Excellent excellent service ! Michael cox was great he helped us and answered all our questions accurately. Its our first car and we love it!! Thanks alot Mr. C excellent service ! Michael cox was great he helped us and answered all our questions accurately. Its our first car and we love it!! Thanks alot Mr. Cox More
by Rubi23
Employees Worked With
Mike Cox
August 01, 2015
Pleasing car buying experience. Was in the market for a new car / SUV. Have always been a GM family. Went to Carlen Chevrolet to purchase a car my wife liked, did not seem interested Was in the market for a new car / SUV. Have always been a GM family. Went to Carlen Chevrolet to purchase a car my wife liked, did not seem interested in selling us a vehicle. Drove by Cumberland KIA just to look... and left with a 2016 Sorento with more options and less money and a year newer vehicle. Very helpful, informative and earned our business. Thank You, Mrs. Carmelina and Mr. Adam for a exceptional KIA experience. As a First Time KIA owner, if vehicle dependability is as smooth as the Dealership...... Will definitely be a satisfied customer!!!! More
by Kirby
Employees Worked With
Adam Eldridge
August 01, 2015
Awesome dealer great service Mike Cox was a awesome friendly helpful salesman. We really enjoyed our experience here. He made us a excellent deal and we would highly recommend him Mike Cox was a awesome friendly helpful salesman. We really enjoyed our experience here. He made us a excellent deal and we would highly recommend him and the dealership. Thanks mike for making this an awesome easy deal. More
by Gregery0426
Employees Worked With
Adam Eldridge, Mike Cox, Dusty Atkinson
July 29, 2015
They were very friendly/respectful to my mother They were very respectful to my mother's wishes. They explained things to her and were not pushy. The paperwork process was very quick. Joe explain They were very respectful to my mother's wishes. They explained things to her and were not pushy. The paperwork process was very quick. Joe explained the operation of the vehicle to my mom. He made her feel at ease. More
by zelda
Employees Worked With
Joe Greenwood, Dusty Atkinson
