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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
March 14, 2023
Nice ppl! My daughter is the one that brings the car in and when the young women in the service department is there she always feels safe and confident in what My daughter is the one that brings the car in and when the young women in the service department is there she always feels safe and confident in what she is told ! More
by MICHELER77
Verified CustomerEmployees Worked With
Susie Green
March 12, 2023
They were very helpful and informative. The dealership was very clean. They made the process of buying a car very easy. I would highly recommend Cumberland Kia to my family and friends. The dealership was very clean. They made the process of buying a car very easy. I would highly recommend Cumberland Kia to my family and friends. More
by Jj
Employees Worked With
Adam Eldridge, Susie Green, Brandon Hall
March 10, 2023
They had a very friendly staff. They explained everything in the vehicle and made sure I had absolutely no questions! I would definitely recommend here for someone looking for a car They explained everything in the vehicle and made sure I had absolutely no questions! I would definitely recommend here for someone looking for a car. More
by aaliyahservo22
Employees Worked With
Adam Eldridge, Scotty Litton, Mike (Bart) Bartlet, Cody Stout, Jon Ward, William Bryant, Tina Ledbetter, Susie Green, Brandon Hall
March 10, 2023
I brought my Kia Soul in for an oil leak and it took a few tries to locate it. The service department did an amazing job getting me back up and running. Very much appreciated their hard work. few tries to locate it. The service department did an amazing job getting me back up and running. Very much appreciated their hard work. More
by Steve
Employees Worked With
Susie Green
March 10, 2023
The professional service starts with just a phone call and never stops. Their customer service is amazing! The knowledgeable mechanics and technicians know exactly how get the job done without trying to o and never stops. Their customer service is amazing! The knowledgeable mechanics and technicians know exactly how get the job done without trying to oversell you. I have used their services for over 4 years and will definitely be going back anytime I need an opinion or service done. This place is amazing and deserves an extra star above 5. More
by LEONWEAVER74
Employees Worked With
Rebecca kellerman , Susie Green
March 07, 2023
Setting up appointment was easy. Fast accurate check in. Quick completion of requested service. Was advised of upcoming work to be done by the service manager. Fast accurate check in. Quick completion of requested service. Was advised of upcoming work to be done by the service manager. More
by RGCLEMONS
Employees Worked With
Susie Green
