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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
December 17, 2022
It is easy to call and set up appts. This day I got to use a car and run errands while I got new tires. This was very helpful because I live an hour away. This day I got to use a car and run errands while I got new tires. This was very helpful because I live an hour away. More
by JSOWEN
Verified CustomerEmployees Worked With
Susie Green
December 16, 2022
Susie and Lucas are always very helpful. They are both very nice. Had an issue last Friday night and Lucas arranged for someone to drive us home. They are both very nice. Had an issue last Friday night and Lucas arranged for someone to drive us home. More
by GWINNINGHAM
Employees Worked With
Susie Green
December 16, 2022
Great experience. I had a recall on my 2023 Kia Sportage on the side air bags. I made an appointment at 8:00 am. I arrived at 7:50 am and was finished at 8:10 am and r I had a recall on my 2023 Kia Sportage on the side air bags. I made an appointment at 8:00 am. I arrived at 7:50 am and was finished at 8:10 am and ready to leave. Great customer service at Cookeville Kia. More
by LTURNER38571
Employees Worked With
Susie Green
December 14, 2022
The wait wasn't bad while my car was being worked on and they showed me the prices of new tires but I wasnt pressure into buying them. Overall good experience. they showed me the prices of new tires but I wasnt pressure into buying them. Overall good experience. More
by Squintz
Employees Worked With
Danny
December 14, 2022
This was an oil change appointment only. They asked if I wanted tires rotated and I said no. After I payed bill I noticed they charged me for a rotation and they had to change them back and They asked if I wanted tires rotated and I said no. After I payed bill I noticed they charged me for a rotation and they had to change them back and when getting refunded the cashier was very rude More
by ASCLARK1129
Employees Worked With
Susie Green
