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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1556 Interstate Dr

Cookeville, TN

38501

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Showing 1,319 reviews

December 03, 2022

Great people to work with on buying a vehicle,very helpful very knowledgeable. Great experience. More

by MGGUY0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Cody Stout
Dec 06, 2022 -

Cumberland Kia responded

Happy we could be of service

December 03, 2022

Very nice no problems please name easy to speak with would recommend to anyone if asked More

by jfaulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Dec 02, 2022 -

jfaulkner responded

N

December 03, 2022

Always great service! Always explain what they are doing and let’s you know how much.. More

by NENACYNDI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Dec 06, 2022 -

Cumberland Kia responded

Thank you so much for taking the time to share your experience with us.

December 02, 2022

It’s the best dealership I’ve been in. The service far exceeds any other. More

by JCSAMPLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Dec 06, 2022 -

Cumberland Kia responded

Thank you for your positive feedback, we truly appreciate it!

December 02, 2022

No high pressure sales tactics. Friendly and helpful. I may be forgetting a name or two, so sorry. Thank you! More

by DCE1470
Recommend Dealer
Yes
Employees Worked With
Cody Stout, Brandon Hall
Dec 06, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

December 02, 2022

The Cumberland Kia is an excellent service center for all your service. We have bought 7 vehicles from this dealership. Every salesman we have had has always done their best for me. Their service is wonderf More

by GLOVER126
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lucas in Service is always friendly and accommodating., Adam Eldridge, Scotty Litton, Tina Ledbetter, Susie Green
Dec 06, 2022 -

Cumberland Kia responded

We appreciate your feedback

Dec 07, 2022 -

GLOVER126 responded

My Email Glover126@hotmail.com

December 02, 2022

they always give me fast service, they take good care of my van and treat me like I' know what I'm talking about More

by HOUNDKEEPER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Dec 06, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

Dec 06, 2022 -

HOUNDKEEPER28 responded

I have never worked with a better car dealer in the 61 years I have been driving. Lucus and Sussie are great and treat me like family

December 02, 2022

I really enjoy going to this dealer because of their friendliness, promptness and quality of work. I have never been dissatisfied with them I recommend them to anyone. More

by DEBBIERASBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Dec 06, 2022 -

Cumberland Kia responded

Your marvelous review means a lot to us

December 02, 2022

Left my jeep to have new tires and wheels mounted and came back to a perfect vehicle ready to go. These guys were amazing! More

by buywithkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Dec 06, 2022 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia for your automotive needs, we look forward to serving your vehicle needs for years to come.

December 02, 2022

The best service center I have ever been in! Total satisfaction in every regard! A # 1 More

by Gordon Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas, Susie Green
Dec 06, 2022 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

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