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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
December 01, 2022
Our salesman was excellent and was never pushy. Dusty, the Finance Manager, was excellent as well. The overall buying experience was the best we’ve ever had. Dusty, the Finance Manager, was excellent as well. The overall buying experience was the best we’ve ever had. More
by BSRT1
Verified CustomerEmployees Worked With
Dusty Atkinson- 5 stars, Scotty Litton
December 01, 2022
Great experience. They cater to your needs. Comfortable waiting room. Coffee..wifi...vending machines. Great service department. They cater to your needs. Comfortable waiting room. Coffee..wifi...vending machines. Great service department. More
by SUBTEACHER37
Employees Worked With
Susie Green
December 01, 2022
I bought car number one from here based on salesman Cody Thomas alone. I bought car number two from here based on Cody Thomas AND service department. Recently was able to donate to Toys for Tots and had BOT Thomas alone. I bought car number two from here based on Cody Thomas AND service department. Recently was able to donate to Toys for Tots and had BOTH cars serviced free of charge with only an exchange of 2 toys with a 20 dollar value. Miss Susie and Lucas are amazing and my salesman is as well. I’m a fan!! More
by Chad Montgomery
Employees Worked With
Cody Thomas , Susie Green
November 29, 2022
Wish we had been told of the toy drive. My tires are fairly new. Said I need to look into new tires. The mileage sticker is wrong for the next oil change. My tires are fairly new. Said I need to look into new tires. The mileage sticker is wrong for the next oil change. More
by DGC1968
Employees Worked With
Not sure who was in service , Susie Green
November 27, 2022
I love Cumberland Kia the service department is great and always has informative answers on my car and keeps my wheels rolling. Thank you Susie and Lucas your my peeps. Thank you always has informative answers on my car and keeps my wheels rolling. Thank you Susie and Lucas your my peeps. Thank you More
by MSDOLITTLE61
Employees Worked With
Susie Green
