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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
Verified Customer
November 26, 2022
Susie is extremely knowledgeable about Kia’s warranty and their products. I don’t think I have asked a question she hasn’t been able to answer. their products. I don’t think I have asked a question she hasn’t been able to answer. More
by HJOHNSON20
Employees Worked With
Susie Green
November 25, 2022
I have been going to Cumberland Kia ever since moving to Tennessee two years ago and I’ve been very satisfied with their customer service and quality of their service department. They are friendly and compe Tennessee two years ago and I’ve been very satisfied with their customer service and quality of their service department. They are friendly and competent. More
by jjgolfshop
Employees Worked With
Susie Green
November 24, 2022
Worst service I have ever seen. I had to call to to get any update , service advisors are either over worked or completely incompetent. As far as the mechanics, they changed a s I had to call to to get any update , service advisors are either over worked or completely incompetent. As far as the mechanics, they changed a spark plug to see if it would help the Bering in the turbo. Drive to Nashville, you will regret it if you dont More
by UT_JUNKIE
Employees Worked With
Susie Green, Brandon Hall
November 23, 2022
We r thankful for the service we got. Everyone we talked to were so nice an polite.Not knowing what’s Gona happen when you go in to buy a car if you would qualify for one.We are thankful Everyone we talked to were so nice an polite.Not knowing what’s Gona happen when you go in to buy a car if you would qualify for one.We are thankful for Mr Anderson working hard to help us.Thanks so much. More
by robertlisa71
Employees Worked With
Trent Anderson
