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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1556 Interstate Dr

Cookeville, TN

38501

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Showing 1,319 reviews

November 23, 2022

Wonderful customer service and we always leave feeling confident our vehicle was well taken care of. More

by MDAVIS8892
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you for the great review!

November 23, 2022

The service center is always friendly & go out of the way to try to help. More

by TSEIBERS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you very much for posting

November 23, 2022

The Cookeville Kia dealership worked me in their schedule After experiencing a battery problem and they worked in a timely fashion with Pleasant attitude and helpfulness their customer care in the service ce More

by Joan Whitson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike (Bart) Bartlet, William Bryant, Tina Ledbetter, Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Your marvelous review means a lot to us

November 23, 2022

As always it was a great experience with them Very friendly and helpful as always More

by JOSWAFFORD5545
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank You for the 5 star review!

November 19, 2022

Fantastic staff and service. Always a pleasure to have my car serviced there. Purchased my car from Cumberland Kia, I highly recommend it! More

by RCBLAZE94
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Scotty Litton, Mike (Bart) Bartlet, Cody Stout, Jon Ward, William Bryant, Tina Ledbetter, Susie Green, Brandon Hall
Nov 29, 2022 -

Cumberland Kia responded

Thank you so much for posting the review

November 19, 2022

They are awesome! They really worked hard for me to get a dependable car… I love it and the guys there are really nice and understanding that life is really hard at ti More

by Shelma
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Recommend Dealer
Yes
Employees Worked With
Braxton
Nov 29, 2022 -

Cumberland Kia responded

Thanks for your awesome review

November 19, 2022

Very friendly staff and very knowledgeable Josh Strickland was a great no pressure sales person I will definitely buy from him again More

by mike@spifamily.com
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Josh Strickland
Nov 29, 2022 -

Cumberland Kia responded

Thank you so much for the posting

Nov 29, 2022 -

mike@spifamily.com responded

best dealership i have ever bought from in the last 50 years

November 19, 2022

Easy to make a appt and able to drop off and pick back up later in the day More

by LINSEYSBROWN15
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Recommend Dealer
Yes
Employees Worked With
Jon Ward, Susie Green
Nov 29, 2022 -

Cumberland Kia responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

November 19, 2022

It was very helpful. Not a very long wait. Very clean and friendly and they had wifi. More

by SUBTEACHER37
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

November 19, 2022

Everyone was friendly and professional. Will definitely go back for anything else that I need. More

by VWYLITTLEGIRL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you for writing this fantastic review

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