Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,319 reviews
Verified Customer
November 18, 2022
Very prompt and courteous. Took me immediately and relaxed in nice sitting room while work being done. Small price for tire rotation, but i thought maintenance pkg.had been add Took me immediately and relaxed in nice sitting room while work being done. Small price for tire rotation, but i thought maintenance pkg.had been added when i purchased new. Disappointed they told me I had not. More
by MFROUNFELKER
Employees Worked With
Chris McElderry, Susie Green
November 17, 2022
My sales associate was very helpful with my car needs. I was in the store for about ten minutes, and he had me a list of vehicles that meet my needs. I was in the store for about ten minutes, and he had me a list of vehicles that meet my needs. More
by Eric Miller
Employees Worked With
Clay Evans
November 17, 2022
Kia of Cookeville is the friendliest service center I’ve ever been in. Lucas can answer any question you have, he is very knowledgeable. He takes his job very seriously. I’m so happy I bought a Kia. Thank ever been in. Lucas can answer any question you have, he is very knowledgeable. He takes his job very seriously. I’m so happy I bought a Kia. Thank you all Kia service center employees. More
by Robree58
Employees Worked With
Lucas , Susie Green
November 16, 2022
They got my car ready for winter. They were finished in a decent amount of time. They also answered any questions I had and explained fully. They were finished in a decent amount of time. They also answered any questions I had and explained fully. More
by SHERRI.ROCHELLE
Employees Worked With
Susie Green
