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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
November 05, 2022
I had the truck detailed inside and out as well as having the windows tinted. The most visible part of a vehicle is the windshield. You would think the detailer would at least do a great job on that. Nope the windows tinted. The most visible part of a vehicle is the windshield. You would think the detailer would at least do a great job on that. Nope, not this one. Everything else on the job was just passable. For the money it cost, I will seek another detailer. More
by TODD.FUSS
Verified CustomerEmployees Worked With
Susie Green
November 05, 2022
Great service when there but when calling to get appointment sometimes I have to call several times to have someone answer the phone. I have left messages before and never get a return call so I ha appointment sometimes I have to call several times to have someone answer the phone. I have left messages before and never get a return call so I have to keep trying till someone answers. More
by MISSPEPSI
Employees Worked With
Susie Green
November 05, 2022
Great service good prices very friendly and helpful employees. Always keep you informed as to what is going on what you need and the importance and when it needs done employees. Always keep you informed as to what is going on what you need and the importance and when it needs done More
by jrmcnall
Employees Worked With
Susie Green
November 05, 2022
Great salesman, not pushy and Knowles able. If he did t have the answer he would check first then tell us. Went to several car dealers before finally feeling good about my purchase and the info If he did t have the answer he would check first then tell us. Went to several car dealers before finally feeling good about my purchase and the info that was provided. Braxton Green was excellent! More
by lisha.wiley
Employees Worked With
Braxton Green 10 Stars!
November 05, 2022
My appointment took about 30 minutes. they were super fast and very efficient. The mechanic showed all the paper for and made sure i knew what to check for in the future 10/10 recommend they were super fast and very efficient. The mechanic showed all the paper for and made sure i knew what to check for in the future 10/10 recommend More
by mlancaster2
Employees Worked With
Adam Eldridge, Mike (Bart) Bartlet, Susie Green, Brandon Hall
