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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
October 23, 2022
The service manager, Lukas, and the advisor, Susie, are both amazing! They always take the time to listen and actually understand your problem, even when it's a complicated one that requires repeat visits. both amazing! They always take the time to listen and actually understand your problem, even when it's a complicated one that requires repeat visits. More
by DGMILLER1205
Verified CustomerEmployees Worked With
Lukas, Lucas, Jon Ward, Susie Green
October 22, 2022
Josh was an awesome salesperson. He worked with me to get the car I wanted at the price I needed it to be. And spent the time to show me how all the features worked and helped me loa He worked with me to get the car I wanted at the price I needed it to be. And spent the time to show me how all the features worked and helped me load it onto my trailer to take to my wife. More
by TSORNIG
Employees Worked With
Josh Strickland , Mike (Bart) Bartlet
October 22, 2022
Great ! !! Fast !! Clarence And Suzie was wonderful to work with!! They make sure my vehicle is alway in tip top shape ❤️ !! Fast !! Clarence And Suzie was wonderful to work with!! They make sure my vehicle is alway in tip top shape ❤️ More
by JPHY22
Employees Worked With
Clarence Claridy , Susie Green
October 21, 2022
I have gotten two or three cars here my cars have always been good and the service has always been outstanding. I have never had any complaints with kia been good and the service has always been outstanding. I have never had any complaints with kia More
by JENN_HBBS5150
Employees Worked With
Susie Green
October 21, 2022
Pleasant and cheerful atmosphere and very clean waiting room. Service was speedy and excellent. Staff was very friendly and would recommend this place for service. room. Service was speedy and excellent. Staff was very friendly and would recommend this place for service. More
by GENTRY438
Employees Worked With
Susie Green
October 21, 2022
Friendly and knowledgeable staff. We were greeted promptly and made comfortable in your waiting area. The service technician was great. Will definitely use again. We were greeted promptly and made comfortable in your waiting area. The service technician was great. Will definitely use again. More
by CAMCOURT02
Employees Worked With
Sorry I don’t remember any names
