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Cumberland Kia

Cookeville, TN

Overview
Reviews
Vehicles
4.8
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1556 Interstate Dr

Cookeville, TN

38501

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Showing 1,319 reviews

October 18, 2022

They were friendly, professional and knew what they were doing!! I would definitely recommend them!! More

by Carlotta Farley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Strickland
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Oct 25, 2022 -

Cumberland Kia responded

We appreciate the feedback

October 18, 2022

Everyone at the dealership is kind and helpful. They strive to give the best possible service, even on short-handed days. More

by DWAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Susie Green
Report | Print
Oct 25, 2022 -

Cumberland Kia responded

We can’t thank you enough for taking the time to share

October 18, 2022

Very fast and very nice service. The wait was not long and things were explained very clearly. More

by ASHLEYBLUMETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Oct 25, 2022 -

Cumberland Kia responded

Awesome to hear we did such a great job

October 16, 2022

I bring all my vehicles to this service department due to their attention to detail, for listening to the customer and their service representative Lucas. More

by Fcurrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Susie Green
Report | Print
Oct 25, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

October 16, 2022

Cumberland Kia is always efficient, always on time & great service. They have always been so good every time I have service. More

by KATHYQUALLS2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Oct 25, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review

October 15, 2022

Fantastic service by Tim and his staff, I love that they know gladiators and don’t just guess. Fixing the mess up of another company and doing it the right way was awesome! I’ll be back all the way for WV More

by Janking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brown
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Oct 15, 2022 -

Cumberland Kia responded

We appreciate your kind feedback

October 15, 2022

I’m like my chry twc is very good vehicle I like having truck to More

by Rey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Oct 15, 2022 -

Cumberland Kia responded

Thanks for sharing

October 15, 2022

Everyone there treats me like I am an honored guest. Greetings at entering and thank-you’s at leaving! More

by Vndn3863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Oct 15, 2022 -

Cumberland Kia responded

Thank you for taking the time to review our dealership

October 15, 2022

I was very pleased with this visit. They had exactly what I wanted right on the lot. More

by Kaylalw91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Bart) Bartlet, Cody Stout
Report | Print
Oct 15, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

October 15, 2022

This was the friendliest dealership in town. The wasn't pushy and they were very helpful. I would recommend Jon Ward to anyone More

by Gsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jon Ward
Report | Print
Oct 15, 2022 -

Cumberland Kia responded

We appreciate your feedback

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