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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1556 Interstate Dr

Cookeville, TN

38501

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Showing 1,319 reviews

October 15, 2022

Fifteen words about this dealer Fifteen words about this dealer Fifteen words about this dealer More

by Chad Malone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 25, 2022 -

Cumberland Kia responded

Thank you for taking the time to review our dealership

October 14, 2022

Great people. Great service. They have passion and love what they do! Try them out More

by PrideNwinning7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Those BOYS at Cumberland customs
Oct 15, 2022 -

Cumberland Kia responded

Thanks so much for taking the time to write this review

October 14, 2022

Susie Green is awesome in helping me out in any situation. Great job everyone. Thank you. More

by LJDRAGONFLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 15, 2022 -

Cumberland Kia responded

It was a pleasure to read about experience

October 14, 2022

Thanks to the service staff at cumberland kia in taking care of my needs in the last minute without a appointment. Thanks to you all. More

by flyingrob000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Susie Green
Oct 15, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review!

October 13, 2022

I just want to thank the service dept at cumberland kia they do a wonderful job explaining what's going on with vehicle and do a great job helping me understand what I'm paying for in the end. Thanks guys More

by flyingrob000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 15, 2022 -

Cumberland Kia responded

Thank you for taking the time to write such a great review

October 13, 2022

From time of check in to a consult with the rep, I was in and out of there in 30 minutes. Great experience and that is why I have my car serviced there. More

by GLADEVOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 15, 2022 -

Cumberland Kia responded

Thank you so much for the feedback

October 13, 2022

I was in and out in about 20 minutes. Everyone was friendly, polite and professional. More

by MELODY4U9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who the service techs were, Susie Green
Oct 15, 2022 -

Cumberland Kia responded

Thank you so much for taking the time to write this review

October 12, 2022

Staff was very helpful and knowledgeable about the product. They had it completed in under the estimated time and it looks awesome! I would highly recommend using them for any custom work you need don More

by TRSWALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
Oct 15, 2022 -

Cumberland Kia responded

Thank you for leaving this glowing review

October 12, 2022

The truck rides really rough. The dash has a cut in it. There is a dent in driver door. The passenger seat leather trim is disconnected and there is tar all over the truck. In More

by jr_jwr0810
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clay evans of overdrive usa
Oct 12, 2022 -

jr_jwr0810 responded

Terrible experiance i wont do that ever again for sure. Passenger seat lether is also disconnected from its holder.

October 12, 2022

Very friendly staff that make you feel like they have known you forever! Very professional More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Stout
Oct 15, 2022 -

Cumberland Kia responded

Your recommendation means a great deal to us

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