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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
October 12, 2022
I love going to Kia they are always nice and they do there job and I like the vehicles they have I have no trouble from them at all I love my car 2020 Kia Forte there job and I like the vehicles they have I have no trouble from them at all I love my car 2020 Kia Forte More
by PAMELAFERGUSON645
Verified CustomerEmployees Worked With
Susie Green
October 12, 2022
Service department was more than accommodating and so very friendly, professional and courteous. Suzie kept me updated on the status of my engine replacement. I was provided a loaner vehicle while the very friendly, professional and courteous. Suzie kept me updated on the status of my engine replacement. I was provided a loaner vehicle while the work was being done. I would recommend Cumberland Kia to everyone that asks. More
by janine.anderson
Employees Worked With
The gentleman that waited on me on Saturday's in Susie's absence. I do not know his name., Susie Green
October 11, 2022
I ask them to rotate my ties that I purchased from them and to check pressure! I got home with the same problem that I had when I arrived! and to check pressure! I got home with the same problem that I had when I arrived! More
by MSHIRLEY111
Employees Worked With
SusN was not there a gentlemen took care of us! I am very unhappy with my service! When Susie I’d there tho ha are handled well! , Susie Green
October 07, 2022
My experience with Cumberland Kia was absolutely fantastic. Suzie and Rebecca provided timely updates as well as being very professional at all times. I would recommend everyone to use Cumberland Ki fantastic. Suzie and Rebecca provided timely updates as well as being very professional at all times. I would recommend everyone to use Cumberland Kia. Thank you so much for taking care of me and my family. More
by jeremy_casteel
Employees Worked With
Rebecca, Susie Green
October 07, 2022
Prompt appointment time starting my service, employees kind and courteous, quick completion time that was promised, detailed explanation given of my service. kind and courteous, quick completion time that was promised, detailed explanation given of my service. More
by BRENDA.G.JONES58
Employees Worked With
Susie Green
