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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
Verified Customer
September 30, 2022
They have always been very nice and helpful, having trouble with my car, it is still under warranty, it's burning the oil,keep telling Me they will put a new engine in it, been 11 months and still no n trouble with my car, it is still under warranty, it's burning the oil,keep telling Me they will put a new engine in it, been 11 months and still no new engine More
by GUNTER_D.W
Employees Worked With
Susie Green
September 29, 2022
When my check engine light came back on after getting a new engine, I rushed back to Cumberland Kia. They took me right in and checked everything out. They kept in constant communication with me and had my new engine, I rushed back to Cumberland Kia. They took me right in and checked everything out. They kept in constant communication with me and had my car back to me quickly. I highly recommend Cumberland Kia! More
by Melanie Rainey
Employees Worked With
Susie Green
September 29, 2022
I didn’t know what to do and where to go. I parked my car in the lane and went in. I had NO idea I was supposed to check in. I waited an hour till I talked to a gal and she asked me if I h I parked my car in the lane and went in. I had NO idea I was supposed to check in. I waited an hour till I talked to a gal and she asked me if I had talked to Tyler. I said no. I know I messed up. And I apologize. More
by jackiemcgrady
Employees Worked With
Tyler
September 28, 2022
Always exceptional service. Cumberland Kia does everything they can to explain and help you understand what they are doing with your vehicle. Cumberland Kia does everything they can to explain and help you understand what they are doing with your vehicle. More
by Keith
Employees Worked With
Susie Green
September 28, 2022
Service Department is the best I’ve ever encountered. Professional & kind. Treated well. Even the amount charged was still within my budget. Answered all concerns I had. Would recommend to anyone. Professional & kind. Treated well. Even the amount charged was still within my budget. Answered all concerns I had. Would recommend to anyone. More
by JAWALL7
Employees Worked With
Susie Green
