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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
September 27, 2022
I cannot say enough about the gentleman that tinted my windows. He was extremely knowledgeable and explained everything and was also very quick at doing the work which was excellent quality. windows. He was extremely knowledgeable and explained everything and was also very quick at doing the work which was excellent quality. More
by horseshoer04
Verified CustomerEmployees Worked With
Gentleman doing the tinting
September 27, 2022
Lucas was outstanding, super knowledgeable ! Excellent experience! Not happy with Kia, my shortage is 20,000 miles under warranty, time was expired. For the intake manifold to go out is one of t Excellent experience! Not happy with Kia, my shortage is 20,000 miles under warranty, time was expired. For the intake manifold to go out is one of the top 5 issues. I should have been re-call. More
by mariaknight66
Employees Worked With
Lucas
September 24, 2022
Service is excellent & timely. The service personnel are friendly and helpful. The only bad thing is it takes a few days to get in for service because they have a tough time keepin The service personnel are friendly and helpful. The only bad thing is it takes a few days to get in for service because they have a tough time keeping techs More
by JOHNWJONES64
Employees Worked With
Susie Green
September 24, 2022
Knowledgeable friendly staff. The service department is always clean. Everyone always helpful. Everyone there is almost like family. I wouldn't take my 2915 Sorenta anywhere else The service department is always clean. Everyone always helpful. Everyone there is almost like family. I wouldn't take my 2915 Sorenta anywhere else. More
by PAMRUSSELL140
Employees Worked With
Susie Green
September 22, 2022
Clean waiting room. Very professional employees that complete jobs in a timely manner. Was please with my visit to this dealership. Very professional employees that complete jobs in a timely manner. Was please with my visit to this dealership. More
by Rainesa228
Employees Worked With
Tyson
