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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
Verified Customer
September 13, 2022
Cumberland kia, especially Suzie and Lucas, serve their customers very well. They are always kind, courteous, and they do their best to keep you informed about the issues with your car and what the resolut customers very well. They are always kind, courteous, and they do their best to keep you informed about the issues with your car and what the resolution was. They are always a pleasure to deal with. More
by joyrnocn
Employees Worked With
Lucas, Susie Green
September 13, 2022
I love doing business with Cumberland Kia. The staff is very friendly and they are very honest with me about my vehicle. I will definitely buy my next vehicle from them. The staff is very friendly and they are very honest with me about my vehicle. I will definitely buy my next vehicle from them. More
by marandaturner17
Employees Worked With
Susie Green
September 12, 2022
great service all the way around. employees very helpful and service manager is wornderfull. work all performed correctly and at time quoted that veh should be done. employees very helpful and service manager is wornderfull. work all performed correctly and at time quoted that veh should be done. More
by JUDYGENTRY89
Employees Worked With
Susie Green
September 11, 2022
The service department front end team are wonderful to work with, however, I am less than satisfied with the performance of the mechanics. Their ability to correctly repair my vehicle has taken no less t work with, however, I am less than satisfied with the performance of the mechanics. Their ability to correctly repair my vehicle has taken no less than 3 visits and it is still not repaired correctly. More
by marymartin6421
Employees Worked With
Lucas
