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Cumberland Kia
Cookeville, TN
1,320 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,320 reviews
September 11, 2022
The service department front end team are wonderful to work with, however, I am less than satisfied with the performance of the mechanics. Their ability to correctly repair my vehicle has taken no less t work with, however, I am less than satisfied with the performance of the mechanics. Their ability to correctly repair my vehicle has taken no less than 3 visits and it is still not repaired correctly. More
by marymartin6421
Verified CustomerEmployees Worked With
Lucas
September 10, 2022
Great service department. Efficient and finished in a timely manner while I waited. Good communication about recalls and updates. Good warranty on vehicles Efficient and finished in a timely manner while I waited. Good communication about recalls and updates. Good warranty on vehicles More
by CLEMOWJ
Employees Worked With
Don’t know
September 10, 2022
Excellent service all the time. Prompt and friendly. Very knowledgeable and explaining all your needs in detail. Keep up the good work 👍 Prompt and friendly. Very knowledgeable and explaining all your needs in detail. Keep up the good work 👍 More
by EDELRFERNADEZ
Employees Worked With
Susie Green
September 09, 2022
Salespeople very knowledgable and helpful. Service department very friendly and also very knowledgable! I would definitely recommend this dealership. I personally wouldn't own anything but a K Service department very friendly and also very knowledgable! I would definitely recommend this dealership. I personally wouldn't own anything but a Kia vehicle!. Signe, A. Cassatt A very Happy customer! More
by PROUDNANAFOUR4
Employees Worked With
Susie Green
September 09, 2022
Kia has excellent services dept and body shop they always go above and beyond to make you feel like you are the only person there .I can’t say enough wish I knew all the names of the guys go above and beyond to make you feel like you are the only person there .I can’t say enough wish I knew all the names of the guys More
by WEBBPAULA15
Employees Worked With
Scotty Litton
