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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
September 02, 2022
They made me feel welcome rather than a burden. Everyone was nice, professional, and informative. I look forward to my next service visit! Everyone was nice, professional, and informative. I look forward to my next service visit! More
by JOSHUAGCLARK81
Verified CustomerEmployees Worked With
Susie Green
September 01, 2022
I have been bringing all my vehicles to this dealership for years no matter the make or model. The Lucas and Susie team are a prime reason for using this dealership and the outstanding attention to detail for years no matter the make or model. The Lucas and Susie team are a prime reason for using this dealership and the outstanding attention to detail service I have always received. Keep up the great work! More
by Fcurrier
Employees Worked With
Lucas, Susie Green
September 01, 2022
The car salesman that I worked with was David Green. A very kind patient man. I felt like he was honest. He didn’t try to push me and he wasn’t in a hurry. He also had a gentleman come out his name was A very kind patient man. I felt like he was honest. He didn’t try to push me and he wasn’t in a hurry. He also had a gentleman come out his name was Scotty and explained all the bells and whistles to this car and he took me in to meet the manager Bart. Everyone there was very helpful and I felt very comfortable More
by Sassyandsweet50
Employees Worked With
David Green - 5 star, Adam Eldridge, Scotty Litton, Mike (Bart) Bartlet
September 01, 2022
We needed emergency A/C help. Your employees went to work late on a Friday. They fixed our problem allowing us to finish a trip from sunset beach n.c. to Phoenix az. Thank you Your employees went to work late on a Friday. They fixed our problem allowing us to finish a trip from sunset beach n.c. to Phoenix az. Thank you very much. Linden Hammond More
by linden_hammond
Employees Worked With
Jon Ward
September 01, 2022
Bought our last 3 cars at this dealership. Always had great service until this time. They did what they were suppose to do but it was different. Less communication. And the price of our oil c Always had great service until this time. They did what they were suppose to do but it was different. Less communication. And the price of our oil change has doubled since last time. More
by BUDLOR67
Employees Worked With
Susie Green
