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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1556 Interstate Dr

Cookeville, TN

38501

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Showing 1,319 reviews

September 01, 2022

Very helpful and nice and took care of the problem. Great service and professional friendly people More

by Billings1968
Recommend Dealer
Yes
Employees Worked With
Tyler, Susie Green
Sep 06, 2022 -

Cumberland Kia responded

Thanks for this great review

September 01, 2022

Cumberland Kia is one of the better Dealerships in the area. The staff is excellent. From what I have seen, everyone is treated the same. Friendly!! They seem to know what they are doing. I have never had More

by WEHARBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Sep 06, 2022 -

Cumberland Kia responded

It's delightful to know that we were able to provide you with such a memorable and pleasant experience

August 31, 2022

Friendly, quick, and priced competitively. Highly recommend their service department for all work needed on your car. More

by da
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Sep 06, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience while visiting our dealership.

August 31, 2022

The employees were very friendly got in and out highly recommend them in a lot of cool stuff in the show room More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Sep 06, 2022 -

Cumberland Kia responded

Thank you for this kind review

August 31, 2022

Always great service and prompt. Alwyays have been honest about the repairs needed. Would recommend More

by JEREMYTODD69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 06, 2022 -

Cumberland Kia responded

Thank you so much for taking the time to share your feedback with us

August 31, 2022

Great service and short wait time, didn’t have to wait long at all! Very professional and clean atmosphere. More

by MAYBERRY.LOGAN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 06, 2022 -

Cumberland Kia responded

Thank you for taking the time to review our dealership!

August 31, 2022

They are wonderful everything I have dealt with them I absolutely 💯 recommend and I love my 2022 kia k5 GT More

by ATITTSWORTH1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toiya gwenn
Sep 06, 2022 -

Cumberland Kia responded

Thank you so much for posting the review

August 31, 2022

I only had car detailed. Excellent job but way tooooo expensive!! That’s all I have to say! Oh and I don’t like getting these!! More

by NNAGY1
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know!
Sep 06, 2022 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia, we're glad to hear that you were happy with the detail job done on your car. We understand that car detailing can be expensive and we appreciate your feedback. Thank you for taking the time to leave a review.

August 31, 2022

Cumberland Kia has always gotten me in quickly for services to my car which is so helpful with my crazy schedule. The service is always exactly what I am needing without the push of unnecessary extra More

by ONEILLSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Sep 06, 2022 -

Cumberland Kia responded

Thank you for taking the time to share your experience with us online!

August 31, 2022

Same day service, friendly staff, clean facilities Have been a customer fir over thirty years. More

by DUNCANFREDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Sep 06, 2022 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

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