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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
Verified Customer
August 25, 2022
They took wonderful care of my vehicle and it came back to me in wonderful shape. It was cleaned up when it came back it was in wonderful shape smelled very very good. How to rank their services A1 to me in wonderful shape. It was cleaned up when it came back it was in wonderful shape smelled very very good. How to rank their services A1 More
by JHOSKINS1
Employees Worked With
Repairs
August 25, 2022
From the time we walked onto the lot to picking up our tags weeks later, the staff was absolutely amazing! David was a great salesman and would buy future cars with him again. Trent stepped in to help exp tags weeks later, the staff was absolutely amazing! David was a great salesman and would buy future cars with him again. Trent stepped in to help explain my features on my Ford Ranger and Andy was great with intel of my wife’s Kia and financing!! I have given cards out in hopes to bring more business y’all’s way! More
by rpeterson228
Employees Worked With
David Green
August 25, 2022
We have only been in about three times for small things but they took care of it immediately. I expect that is the way they do business. The latch on the back of the van wouldn’t open, and they had to or but they took care of it immediately. I expect that is the way they do business. The latch on the back of the van wouldn’t open, and they had to order the part, which took about a week. More
by Carolyn.hubbard
Employees Worked With
Sorry don’t remember
August 25, 2022
The service department is second to none. Those guys and gals are super friendly and go out of their way to make you feel like family. I would highly recommend them if you need service on you Those guys and gals are super friendly and go out of their way to make you feel like family. I would highly recommend them if you need service on your vehicle. More
by MIGHTYMURDOCK
Employees Worked With
Susie
August 25, 2022
I am always blown away at the level of service every time that I have our vehicle worked on. There always right on time with the appointment and the amount of time estimated to complete the work is always o that I have our vehicle worked on. There always right on time with the appointment and the amount of time estimated to complete the work is always on the money, and because they stock the parts at the dealership there is NO waiting to have a part delivered from an auto parts store. Thanks again!!! More
by Gullett
Employees Worked With
Cannot Remember
