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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1556 Interstate Dr

Cookeville, TN

38501

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Showing 1,319 reviews

August 25, 2022

Everyone is always super nice and very professional, they have always got my car fixed on a timely manner I recommend them to everyone More

by JORDANPICKENS09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Litton
Aug 25, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

August 25, 2022

I live kia everyone has always been so good to us. . I'll be back More

by CARLINEBUTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge
Aug 25, 2022 -

Cumberland Kia responded

Thanks so much for taking the time to write this review

August 25, 2022

I can always get in when I need my car services and they are quick More

by COMBS404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge
Aug 25, 2022 -

Cumberland Kia responded

It’s wonderful to know that you had such a great experience while visiting our dealership

August 25, 2022

Wonderful people that make sure you’re well taken care of and You’re happy with Everthing and the process they have done More

by Darold.carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton , Lucas, susie, Mike (Bart) Bartlet
Aug 25, 2022 -

Darold.carter responded

When you become a Kia family you are always treated like family anytime you need help they are there for you

August 25, 2022

Great service honest people definitely tell other people about how I was treated and they’re fair prices More

by Davidtroygreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Adam Eldridge, Scotty Litton, Mike (Bart) Bartlet, Cody Stout, Toiya Gwynn, Jon Ward, Ashley Shirah, William Bryant, Tina Ledbetter
Aug 25, 2022 -

Cumberland Kia responded

We would like to sincerely thank you for taking your time to give us a review

August 24, 2022

I was very pleased with their concern for my car. They were professional and knowledgeable and communicated well during the course of the repairs. They provided a rental car onsite which was very con More

by damccarthy46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in the body shop.
Aug 25, 2022 -

Cumberland Kia responded

We couldn't ask for nicer comments, thank you so much for taking the time to share!

August 23, 2022

I have always received great service from everyone there! Can’t recommend this place enough. More

by cs.schwarze@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Stout
Aug 25, 2022 -

Cumberland Kia responded

It’s wonderful to know that your recent visit to our dealership was worthy of a 5 star review

August 21, 2022

I purchased my soul here in 2016. I have had most all of my maintenance done here ever since. Susie and the guys are always helpful. More

by STEPF_CHRISTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 25, 2022 -

Cumberland Kia responded

Thank you for sharing your experience with us

August 20, 2022

We’ve had our Kia Sorento for 4 years now and we’ve always returned to this dealership for oil changes and any other service we’ve needed. Friendly staff and fast service are always provided. We’ll con More

by MHMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 20, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

August 20, 2022

This dealership has been Nice, affordable, reliable, efficient, clean, friendly, and helpful any time I have been in for service. More

by brl123186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 20, 2022 -

Cumberland Kia responded

Thank you so much for the posting

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