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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
August 13, 2022
My experience was with Chrysler it was wonderful. Salesman Mark S . was fantastic to work with. Best car buying experience I've ever had Salesman Mark S . was fantastic to work with. Best car buying experience I've ever had More
by R. Carmack
Verified CustomerEmployees Worked With
Mark shink with Chrysler was awsome
August 12, 2022
KIA dealership guys definitely go above and beyond to help me. Between low tire pressure and tire check and look overs. They definitely keep me on the road. Thank you. help me. Between low tire pressure and tire check and look overs. They definitely keep me on the road. Thank you. More
by JSMITHCLASSIC.JS
Employees Worked With
Ryan Corner, Adam Eldridge, Scotty Litton, Mike (Bart) Bartlet, Braxton Green, Cody Stout, Toiya Gwynn, Jon Ward
August 11, 2022
I am having serious electronic issues, the Cumberland team is top notch at figuring out these things . I have every confidence they will figure this problem out. Great team at this location team is top notch at figuring out these things . I have every confidence they will figure this problem out. Great team at this location More
by pippin
Employees Worked With
Suzie in service is always going the extra mile in the service department
August 10, 2022
This crew always does a great job. They are quick and efficient. They are very offer great customer service at the service center. But, call them directly. They are quick and efficient. They are very offer great customer service at the service center. But, call them directly. More
by SHERELLW55
Employees Worked With
Lucas
August 10, 2022
This process was so easy, I literally walked in and in no time I was walking out with a new car.. I can’t believe how many features my new car has on it. Love, love it. ♥️♥️♥️ time I was walking out with a new car.. I can’t believe how many features my new car has on it. Love, love it. ♥️♥️♥️ More
by DELLENIAVINIFERA12
Employees Worked With
Cody Stout
August 10, 2022
Great customer service friendly staff. In and out quickly! Clean facility great environment. Thanks Cumberland Kia for taking care of my vehicle. In and out quickly! Clean facility great environment. Thanks Cumberland Kia for taking care of my vehicle. More
by PJ37190
Employees Worked With
Service Dept
