Back

Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Contact Dealership

1556 Interstate Dr

Cookeville, TN

38501

Directions

By Type

Showing 1,319 reviews

August 10, 2022

David Green was awesome! Very informative and polite! He answered every word my mother and I had. More

by Brizzyyyyyy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Green
Aug 10, 2022 -

Brizzyyyyyy responded

Best customer service around!

August 10, 2022

I had an amazing visit when I went to get an oil change everyone was nice . More

by MITCHELLPEEK82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 12, 2022 -

Cumberland Kia responded

We can’t thank you enough for taking the time to share

August 10, 2022

Toiya was so kind and patient with my purchase process. She and Bart went over all details well and I felt in control and knowledgeable the entire time. I greatly appreciate how positive they made my car b More

by carpenterstephanie16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike (Bart) Bartlet, Toiya Gwynn
Aug 12, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

August 10, 2022

I have been with KIA of Cookeville for 10 years now and always had a wonderful experience. My purchase of my 2022 Sorento was with John and he was very informative and achieved his goal in making my purcha More

by JLWNEELY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ward
Aug 12, 2022 -

Cumberland Kia responded

Thank you so much for the posting, we appreciate the kind words

Aug 12, 2022 -

JLWNEELY responded

jlwneely@gmail.com

August 10, 2022

Jon Hurd was awesome. He asked all the right questions and found the right car for us. I love it More

by WWBNVB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Adam Eldridge, Jon Ward
Aug 12, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review!

August 10, 2022

Had the best experience at Cumberland Kia. Got our dream car! So thankful for the staff that helped us out More

by OLIVIAHUBBARD7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ward
Aug 12, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

August 10, 2022

They were easy to work with, answered all questions, and looked ahead to after the sale More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Evans , Mike (Bart) Bartlet, Jon Ward
Aug 12, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

August 09, 2022

Always receive good service at this dealership. Personnel are friendly and courteous. Have never had to return for any work performed. More

by F.CROOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department manager Susie Green is very helpful.
Aug 13, 2022 -

Cumberland Kia responded

We appreciate your feedback

August 09, 2022

They are very friendly and on the ball. It's good to know that you can leave your vehicle with someone you can count on and trust. More

by DEMARINIMICHAEL628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Stout
Aug 13, 2022 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

August 09, 2022

Miss Tolya was very professional super nice and not pushy she allowed my wife and I to take our time she answered all of questions she was very patient I would recommend her to anyone who was looking to buy More

by Mason.schexsnayder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toiya Gwynn
Aug 10, 2022 -

Mason.schexsnayder responded

Have a great day

...
95
...