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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1556 Interstate Dr

Cookeville, TN

38501

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Showing 1,319 reviews

August 09, 2022

Great service! ! Would recommend anytime to anyone . Didn’t take long for service at all More

by CODYGIRL76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 25, 2022 -

Cumberland Kia responded

It was a pleasure to read about your experience while visiting our dealership

August 09, 2022

professional and fast service. Receptionist was very polite. Mechanic kept me updated on progress and informed me of any issues they found during my oil change More

by INNISKRISTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience while visiting our dealership

August 09, 2022

Best service I've received. They even gave me a ride to get my license for a rental when my car was messed up. So thankful! More

by Cdyer0623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie
Aug 25, 2022 -

Cumberland Kia responded

Your marvelous review means a lot to us

August 09, 2022

Always fast and friendly service! Nice and clean waiting area. Love being able to stay dry to drop off and pick up in the pull thru garage!!!! More

by JKJERNIGAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie
Aug 13, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

August 09, 2022

Had what I was looking for-hard to negotiate with-will recommend to friends and family More

by COUNTRYESCAPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Litton
Aug 13, 2022 -

Cumberland Kia responded

We appreciate you taking the time to share

August 09, 2022

I purchased my car from Cumberland Kia in 2012. They have always been kind and provided the best customer service. 🙂 More

by ksinclair30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson & Lucas in the Service Dept.
Aug 13, 2022 -

Cumberland Kia responded

Thank you for your positive feedback, we truly appreciate it!

August 09, 2022

The tent shop and the detail shop did outstanding job! I will definitely use them again. I More

by mshousden1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience when visiting our dealership

August 09, 2022

Great Service. Nice and polite staff. Awesome customer service. Reasonable rates for services performed. Great dealership. More

by VLS2462000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience while visiting our dealership

August 09, 2022

The people where helpful and nice . All around great experience. Will be back in the future. More

by ROBROBB03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Green
Aug 13, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

August 09, 2022

The dealership is convenient. They take great care of my Sorento quickly and at a great price. More

by KERYJR.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 13, 2022 -

Cumberland Kia responded

Thank you very much for your kind words

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