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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
August 09, 2022
Everytime I go into Cumberland Kia they are always so helpful with anything that I have going on. Super great customer service they go above and beyond every single time. helpful with anything that I have going on. Super great customer service they go above and beyond every single time. More
by Kristi Ellis
Verified CustomerEmployees Worked With
Lucas, Susie and other names I can’t remember
August 09, 2022
I have always been well satisfied with the service the service. Don't have to wait long for an appointment. Stay. Staff is always very friendly late. Will continue my service there service. Don't have to wait long for an appointment. Stay. Staff is always very friendly late. Will continue my service there More
by JOYCEBRANHAM81
Employees Worked With
Service
August 09, 2022
I have always been welcomed at this dealership when I take my car for service. Many times I have had questions and they are always eager to answer and explain things. take my car for service. Many times I have had questions and they are always eager to answer and explain things. More
by lucyelm
Employees Worked With
I don’t know their names
August 09, 2022
Always courteous and congenial. Efficient with the use of Time Manpower and material. Courteous. Honest. Good Workman. Good business. Efficient with the use of Time Manpower and material. Courteous. Honest. Good Workman. Good business. More
by John
Employees Worked With
Service department. Mr. Rheab
August 09, 2022
Consistent excellent customer care at this dealership. I travel an hour to have our family cars serviced here and won’t go anywhere else. I travel an hour to have our family cars serviced here and won’t go anywhere else. More
by FIRSTREALTYCOMPANY
Employees Worked With
Susie Green and Lucas
August 09, 2022
I can't say enough good things. The are very good at what they do. I have never had any problems with them. They are very nice people to deal with! The are very good at what they do. I have never had any problems with them. They are very nice people to deal with! More
by WEHARBAUGH
Employees Worked With
Rebecca, Susie Green.
