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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1556 Interstate Dr

Cookeville, TN

38501

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Showing 1,319 reviews

August 09, 2022

Great service. Great customer care. Good response time. Convenient. Good prices. Always very clean. Great More

by CCARP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 25, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review

August 09, 2022

Lucas is one of the reasons I bought a second Kia. My salesperson and Lucas made it happen. The service department is clean, staff is helpful, and they are very accommodating. Superb! More

by Chad Montgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Cody Thomas, Suzie
Aug 13, 2022 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

August 09, 2022

Great service the people working there r efficient and get the job done quickly and do a great job!! Also the price is very affordable!!😎 More

by scd1411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 13, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

August 09, 2022

The staff at this dealership are without question, the best. A special thanks to Susie and Lucas for always being so helpful and answering any questions I may have. More

by VICPENN2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie and Lucas
Aug 13, 2022 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

August 09, 2022

Very friendly. Great service and always done when promised. Service manager and advisors very helpful and keep me informed if there is something else my vehicle nee More

by JUDYGENTRY89
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 13, 2022 -

Cumberland Kia responded

Your marvelous review means a lot to us.

August 09, 2022

Very pleased with this dealership and definitely would recommend it to anyone especially Braxton he was great to deal with More

by Glendagail45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Green
Aug 13, 2022 -

Cumberland Kia responded

Thank you for your positive feedback, we truly appreciate it!

August 09, 2022

Took care of our recalls and made sure to leave us satisfied with the service provided. More

by MDAVIS8892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca in Service
Aug 13, 2022 -

Cumberland Kia responded

Thank you so much for the five-star review

August 09, 2022

Absolutely great! ! My work was done in a timely manner and kindness was wonderful with all More

by MATTIEDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience while visiting our dealership

August 09, 2022

Clean, friendly, punctual, helpful, they do very good work. They know me by name when I call for appointments. I appreciate the service they give my vehicle. More

by RROWLAND902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 13, 2022 -

Cumberland Kia responded

Thank you very much for your kind words

August 09, 2022

Helpful and dependable always nice and affordable that is all I have got to say More

by MK.SAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 13, 2022 -

Cumberland Kia responded

Thank you so much for the posting

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