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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
Verified Customer
February 09, 2022
Cumberland KIA IS MAINTAINING A VERY FRIENDLY ATMOSPHERE. They greeted us immediately at the Service Department when we arrived and because we had made an appointment ahead of time we’re greeted by someone w They greeted us immediately at the Service Department when we arrived and because we had made an appointment ahead of time we’re greeted by someone who knew why were there and let us know how long the work would take. They offered us ride if we wanted to do something like eat or shop while we were waiting. Their waiting area was large enough to stay socially distanced More
by GJ Crossvile
Employees Worked With
Rebecca , Adam Eldridge, Scotty Litton
February 02, 2022
Great service, great attitude, beautiful facility !! These folks always go the extra mile for their customers I never take my vehicle anywhere else !! These folks always go the extra mile for their customers I never take my vehicle anywhere else More
by Awsum51
Employees Worked With
Lanny Dunn
December 01, 2021
Everyone is so very nice and pleasant here! They are always very thorough and quick in whatever they’re doing, and the service manager always points out what notes the mechanics have made! I’ve been to always very thorough and quick in whatever they’re doing, and the service manager always points out what notes the mechanics have made! I’ve been to many dealerships over the years and I can honestly say that this Kia dealership beats any other that I have ever been to!! Please keep up the great work! Thanks for all you do!! More
by dianemarshall596
Employees Worked With
Lady service manager (can’t remember her name….Sharon?, Susan? Sorry I don’t remember) She is always fantastic in everything she has done for me and I would rate her at 10 stars if I could!
