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Cumberland Kia

Cookeville, TN

4.7
1,317 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,317 Reviews of Cumberland Kia

January 02, 2016

Very easy and complete purchase Both Jim Tuck and Paula Roberts helped me in every aspect of the transaction. Very professional but, not aggresive. Thanks for getting me in my new ca More

by Preacha65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck, Paula Miller
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your new purchase! Our goal is always to exceed our customer's expectations. I am happy to hear that our team was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Kia a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

January 02, 2016

Bought my first new car. about time. I am only seventysix. Joe Greenwood is a great guy,I couldn't be happier. Everything was perfect. Thank you all so much. I like my car!!!!! More

by opy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

January 01, 2016

Great experience!! Had a great experience everyone was super nice! And it was great service! Salesman was awesome and great to work with. Rest of staff were friendly and More

by Dustin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
Feb 01, 2016 -

Cumberland Kia responded

Thank you again for leaving feedback about your experience here at Cumberland Kia. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

December 31, 2015

Purchased a new 2016 Kia Soul Very pleasant experience. Salesman Jim Tuck was extremely pleasant and very helpful in my purchase of my new Kia Soul. Would definitely recommend fami More

by janet1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Feb 01, 2016 -

Cumberland Kia responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Kia Sincerely, Ryan Corner E Commerce Director

December 31, 2015

Best new car buying experience ever! We had done our research before pulling into the dealer so we knew what a fair price was and what our trade in was worth. They beat the fair price and More

by Kmorns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Mike and Adam, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

December 30, 2015

Great service My salesman was David Gist and he was great! I appreciate the time and effort finding my new car! I love my Kia Sorento. Thank you David and the whole More

by Shylady07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gist
Feb 01, 2016 -

Cumberland Kia responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that David was able to provide a pleasant and pressure free sales experience. It is always rewarding to hear that our customers are confident in referring us to their family and friends. Thank you for choosing to do business with Cumberland Kia. We truly appreciate it. Sincerely, Ryan Corner e Commerce Director

December 29, 2015

Made our experience enjoyable and informative. We haven't searched for a vehicle for ourselves in some time. We were given the answers to our questions and quickly found out how much vehicles ha More

by KCL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Feb 01, 2016 -

Cumberland Kia responded

Thanks for the posting, we appreciate the kind words. Jim does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

December 28, 2015

Wonderful Experience! We had a wonderful experience at Cumberland Kia in purchasing our 2016 Kia Soul! From the test drive to the finance department we were impressed. Ou More

by 2teachers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood, Dusty Atkinson
Jan 28, 2016 -

Cumberland Kia responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! It is because of the loyalty of our customers that we are able to continue to offer great service and products at great prices. Thanks again. Sincerely, Ryan Corner E Commerce Director

December 23, 2015

My Salesman did exactly what I asked Everyone was nice and friendly at the dealership. The most positive part was I called on the phone explained to them what I wanted and I did not have More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
Jan 28, 2016 -

Cumberland Kia responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new purchase, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

December 21, 2015

Buying new car Everyone was nice and friendly. Great environment. Willing to work with you to get what type of car you want. Would recommend to others looking for a More

by Ncburger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood, Dusty Atkinson
Jan 28, 2016 -

Cumberland Kia responded

Thank you very much for the great review! We are glad you had such a great experience. Here at Cumberland Kia, we strive to create lasting relationships with our customers. Sincerely, Ryan Corner E Commerce Director

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