Cumberland Kia - Service Center

QUALITYFIBERGLASS responded

Good service. Prompt. Friendly employees

Cumberland Kia responded

Thanks for choosing Cumberland Kia and letting us take care of your vehicle, we appreciate you entrusting us with the maintenance of your Kia Sedona. We're glad to hear that you found our team professional, efficient and detailed in their summary - our goal is to always have a quick turn around time without ever compromising on quality. Thank you for taking the time to provide your review, we hope you'll come back soon and let us take care of all your car needs.

Cumberland Kia responded

Thank you so much for reviewing your experience with Cumberland Kia! Our team takes great pride in offering helpful and efficient service and it's wonderful to hear that they did just that. We strive to get our customers back on the road quickly and safely and it sounds like we were able to do that for you. We greatly appreciate your business and if there is anything else we can do, please don't hesitate to reach out.

Cumberland Kia responded

Thank you for visiting Cumberland Kia and sharing feedback about your experience. We are delighted to hear that we gave you an accurate estimated time of 30 minutes and that the service was professional. We take pride in providing excellent customer service, and it's heartening to hear your positive review! If there is anything else we can do to enhance your future visits, please don't hesitate to contact us. We look forward to seeing you again soon at Cumberland Kia.

Cumberland Kia responded

Thank you so much for your generous review, it's wonderful to hear that you had a positive experience at Cumberland Kia. We are thrilled that our staff was able to assist you in finding the perfect automobile. We take great pride in upholding high-standards of customer service and we're glad this was reflected during your visit. We hope to see you again soon!

Cumberland Kia responded

Thank you for choosing Cumberland KIA for your service needs. Our team takes great pride in delivering a friendly and professional experience, so we're pleased to hear they met your expectations. We always appreciate feedback to help us grow - it was noted that the work was completed in a timely manner, and we will continue to strive towards excellence with the quality of our service. We hope your vehicle is running smoothly now, but please know we would be more than happy to get you back in if any issues arise in the future. Thank you again for your review!

Cumberland Kia responded

Thank you for your review of Cumberland Kia! We are grateful to have gained a loyal customer in you and appreciate that you took the time to share your experience. We strive to provide our customers with friendly, professional and helpful service, and we're pleased that we have been able to consistently meet your expectations over time. If you ever have any questions or need assistance with anything moving forward please don't hesitate to contact us directly - your satisfaction is our top priority. Thank you for choosing Cumberland Kia and we look forward to continuing our relationship with you!

Cumberland Kia responded

Hi there and thank you for leaving us a review! We are very glad to hear that you enjoy seeing and talking with our service technicians on your visits for service. We appreciate your loyalty and look forward to continuing to provide you with the best possible experience while servicing your vehicle. If there is anything additional we can do to make sure you're having an enjoyable visit, please don't hesitate to let us know. Thanks again for the review, we hope to be of service once again soon!

Cumberland Kia responded

Thank you so much for your kind words and for choosing Cumberland Kia Service Center! It truly means a lot to us to know that we’ve earned your trust enough for you to go out of your way and drive 50 miles just to visit us. Your loyalty is greatly appreciated, and we are glad that our services have exceeded your expectations. We hope to continue providing great service for many years to come.

Cumberland Kia responded

Thank you so much for your review of Cumberland Kia! We value the time you took to share your positive sentiment about our service techincians. It is encouraging and motivating to hear that your visit was prompt and quick. We look forward to serving you again!