Cumberland Kia - Service Center

Cumberland Kia responded

Thank you very much for your positive review of Cumberland Kia! We are delighted to hear that you have had a pleasant experience with us. We strive to provide customers the best service possible, so we really appreciate your feedback and recommendation. We look forward to seeing you again soon and wish you safe travels.

Cumberland Kia responded

Thank you for taking the time to offer your kind words about Lucas and Cumberland Kia's service department! Our team works hard to deliver top-notch customer service, and it's so rewarding hear that you enjoyed your experience. We strive to make sure all Kia owners have the best experience possible, and we are so happy that Lucas exceeded your expectations in doing this. Thank you again for sharing your review and being a valued part of the Cumberland Kia family.

Cumberland Kia responded

Thank you so much for your kind review. It sounds like we provided you with the excellent customer service experience you deserved. We are delighted that we were able to meet and exceed your expectations, and that we can provide such an inviting atmosphere for our customers. We understand how important time management is for all of our customers, and we strive to offer quick service without compromising quality. We are glad it was a positive experience. Thank you again!

Cumberland Kia responded

Thank you so much for taking the time to review your experience at Cumberland Kia! We appreciate the five stars, and we are delighted to hear that John was able to provide you with an excellent customer experience. He's a valued member of our team and it is great that we could make sure everything you discussed was taken care of. Please let us know if there’s anything else we can do for you in the future. Thank you again for sharing your feedback!

Cumberland Kia responded

Thank you for your amazing review and for entrusting Cumberland Kia with servicing your Telluride. We pride ourselves in delivering friendly, honest, and efficient service to all of our valued customers like you. We are delighted to hear that your experience exceeded expectations and we look forward to continuing to serve your vehicle maintenance needs in the future!

Cumberland Kia responded

Thank you so much for taking the time to leave us a review and five stars. We are delighted that you had a great experience at Cumberland Kia! Our team is passionate about providing quality, efficient service and we're thrilled to hear it paid off. Knowing exactly what we were doing to your vehicle is part of our commitment to making sure customers feel heard and cared for during the repair process. We look forward to serving you again in the future and thank you for your business!

Cumberland Kia responded

Thank you so much for taking the time to review Cumberland Kia. We are delighted to hear about your great experience with Susie and her dedication to customer satisfaction. At Cumberland Kia, we take pride in providing excellent service and we're grateful that Susie was able to provide that for you. For anyone considering our services we can promise a professional, top quality service with friendly and helpful staff who always go above and beyond to make sure every customer has a pleasant experience. Thank you again for your kind words!

Cumberland Kia responded

Thank you so much for the kind words. We appreciate your glowing review and it is great to hear that our technicians did such a wonderful job at taking care of your car. Our staff's number one priority is always to ensure that every customer gets quality service in an efficient manner, and it sounds like we achieved that with you. We hope to see you again soon at Cumberland Kia!

Cumberland Kia responded

Thank you for your five-star review, we very much appreciate your kind words! We're delighted to hear that we were able to complete the work on your 2012 Kia Optima quickly and efficiently, so you didn't have to miss out on any of your working hours. It's customers like you that motivate us to keep providing an excellent standard of service from start to finish! We hope you have a pleasant experience with your 2012 Kia Optima going forward. Thank you again for choosing Cumberland Kia!

Cumberland Kia responded

Thank you for your five-star review of Cumberland Kia! We are so glad you enjoyed our professional, courteous service. It was wonderful to hear your kind words about our service staff and that they made sure your service was completed in a timely manner. We strive to make each visit the best it can be and we're delighted the experience met your expectations. We hope you will continue to come back and recommend us whenever you have auto needs or questions. Thanks again for taking the time to share your experience!