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Cumberland Kia - Service Center

Cookeville, TN

4.8
937 Reviews
Call Service Center (931) 287-2931

937 Reviews of Cumberland Kia - Service Center

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February 03, 2023

I bought my car there new in 2017 and so far Ive always has great service. More

by TAMMYJOYHILL
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Report | Print
Feb 04, 2023 -

Cumberland Kia responded

Thank you for your review, Cumberland Kia. We're glad to have you as a customer and appreciate the positive feedback. Please let us know if there's anything we can do to continue exceeding your expectations.

February 03, 2023

Service department was very good and efficient had oil change and so far ok . Always using your dealership for service More

by BNTSPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
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Feb 04, 2023 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia, we're glad to hear that you had a positive experience with our service center. We aim to provide quick and quality service to our customers and it sounds like we were able to do that for you. Thank you for your business and we hope to see you again soon!

February 03, 2023

Great service. No long wait periods. Very nice people. Staff very helpful and courteous. Very pleased. Would highly recomend More

by KOOTIE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Feb 04, 2023 -

Cumberland Kia responded

Thank you for your kind words, we're glad to hear you had a great experience at Cumberland Kia. Our staff is passionate about providing excellent customer service and it's great to see that reflected in your review. We hope you'll visit us again in the future!

February 03, 2023

Very friendly people working in service center. Was very impressed with quick appointment and the service was done in a quick and timely manner. More

by RPETTIGREW6455
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Feb 04, 2023 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia, and for your kind words about our team. We're glad to hear that your service experience was a positive one, and we hope you'll come back to see us again in the future. Thank you for choosing Cumberland Kia!

February 02, 2023

Great dealership definitely would recommend. When looking for a new car be my first choice. Great service center. Just great people More

by LLB43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Feb 04, 2023 -

Cumberland Kia responded

Thank you for your kind words and choosing Cumberland Kia, we appreciate your business!

February 02, 2023

I've been going to Cumberland Kia for years and bought my most recent vehicle from them. They always take great care of me and my vehicles at a great price! More

by ESTRATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ward
Report | Print
Feb 04, 2023 -

Cumberland Kia responded

Thank you for your loyalty to Cumberland Kia, we're glad to have been able to take care of your car needs in the past. We strive to provide professional service and work hard to get our customers in and out as fast as possible. Thank you for choosing us and we hope to see you again soon!

February 02, 2023

Everyone was incredibly helpful and listened to my concerns about my car. I feel completely at ease when I let them work on it. More

by Whitefarms03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Feb 04, 2023 -

Cumberland Kia responded

Thank you for your loyalty to Cumberland Kia, we appreciate it! We're happy to hear that you've always had a positive experience when coming in for service. We'll continue to work hard to get you in and out as fast as possible. Thanks for choosing us!

February 02, 2023

Cumberland KIA has always been good to take care of me and my car when I’ve had recalls or work to be done. They are very professional and work hard to get you in and out as fast as possible. Thanks Cumbe More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Feb 04, 2023 -

Cumberland Kia responded

Thank you for your loyalty to Cumberland Kia, we're glad to have been able to take care of you and your car. We appreciate your business and hope to continue serving you in the future.

February 02, 2023

They are very professional friendly courtesy and respectful. They make you feel welcomed and you leave knowing you were very well taken care of. I love doing business with them. I recommend people More

by BABYMUSTANG68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Feb 04, 2023 -

Cumberland Kia responded

Thank you for your kind words, we're glad to have you as a customer! We hope you'll continue to choose Cumberland Kia for all of your automotive needs.

February 02, 2023

Tim was pleasant to deal with and helped me find what I was looking for. Cumberland Customs is a great place to shop. More

by Dadburnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brown, Susie Green
Report | Print
Feb 04, 2023 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia. We're glad to have you as part of the family and appreciate your business. Thanks for the kind words about Cumberland Customs, too. We're proud to offer our customers great service and a wide selection of quality vehicles. We hope you'll continue to choose us for all your automotive needs in the future. Thank you for your support!

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