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Cumberland Kia - Service Center

Cookeville, TN

4.8
937 Reviews
Call Service Center (931) 287-2931

937 Reviews of Cumberland Kia - Service Center

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December 19, 2022

Great experience as always! .The staff is always helpful and the work is always done professionally! More

by KIMHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Susie Green, Brandon Hall
Report | Print
Dec 20, 2022 -

Cumberland Kia responded

Thank you for your kind words and 5-star review, Cumberland Kia. We're so happy to have been able to provide you with excellent service and a well-pleased product. It's great to see our team living up to our name and bringing the best customer experience possible. Thank you for your business and we hope to serve you again in the future!

December 19, 2022

The service dept completed my service in a timely manner. They were courteous and friendly More

by NHURLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Dec 20, 2022 -

Cumberland Kia responded

Thank you for your review of Cumberland Kia, and for choosing us to service your vehicle. We're glad to hear that you had a positive experience with our team, and that you're pleased with the end product. We hope to see you again in the future!

December 17, 2022

It is easy to call and set up appts. This day I got to use a car and run errands while I got new tires. This was very helpful because I live an hour away. More

by JSOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Dec 17, 2022 -

Cumberland Kia responded

Thank you for your kind words and choosing Cumberland Kia for your service needs, we appreciate it!

December 17, 2022

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by RDALTON245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Dec 17, 2022 -

Cumberland Kia responded

Thank you so much for the 5 star review

December 17, 2022

This service department is great! They are very helpful and professional. I will be returning to have my vehicle serviced here More

by Mmatias1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Dec 17, 2022 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia, and for your kind words. We're glad to have been of service, and we hope to see you again soon.

December 17, 2022

They did what was the right thing to do, replacing motor it took a few days but they got it done More

by camarojoe16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Dec 17, 2022 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia, we're glad to hear that we were able to meet your needs and replace the motor as soon as possible. We hope you have a great day.

December 17, 2022

Cumberland Kia always provides excellent customer service and goes above and beyond. I have been a faithful customer for over 10 years More

by DNOVERBY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Dec 17, 2022 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia, we appreciate your loyalty! We're happy to hear that our team has been providing excellent customer service and going above and beyond. We'll continue to work hard to earn your business each time you visit us. Thank you for choosing Cumberland Kia.

December 16, 2022

I was able to get an appt quickly to get an oil change. I appreciate that. More

by Mauldingj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Dec 17, 2022 -

Cumberland Kia responded

Happy to have been of service

December 16, 2022

Service was completed on time, positive experience from beginning to end, thank you as always More

by MINDYELDRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas , Susie Green
Report | Print
Dec 17, 2022 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia, we're glad to have been able to provide you with a positive experience from beginning to end. We appreciate your business and hope you'll come back to see us again in the future.

December 16, 2022

Great experience to buy a vehicle. Professional and courteous throughout the buying experience. Highly recommend. More

by GREG.MEDLIN.HGL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Cody Stout, Brandon Hall
Report | Print
Dec 17, 2022 -

Cumberland Kia responded

Thank you so much for the kind words

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