937 Reviews of Cumberland Kia - Service Center
Helpful, polite employees. Difficult to get a call back when leaving messages for repair appointments. Multipoint inspection pages don’t always match w/work completed. Maintena Difficult to get a call back when leaving messages for repair appointments. Multipoint inspection pages don’t always match w/work completed. Maintenance stickers don’t always have Cumberland Kia name ( ,which help to remind me where to go for service. More
The dealership it’s self if trying their hardest however, they’re having such trouble getting ahold of people above them and having help that I haven’t got my car back in going on 4 weeks and this is the sec they’re having such trouble getting ahold of people above them and having help that I haven’t got my car back in going on 4 weeks and this is the second time we have taken it up there. My car is a 2021, but bought and it’s already messed up and I’m yet to get it back. The cookeville dealership has done a great job as far as keeping us updated on the car but the people above them aren’t helping out at all. More
The Cumberland Kia is an excellent service center for all your service. We have bought 7 vehicles from this dealership. Every salesman we have had has always done their best for me. Their service is wonderf your service. We have bought 7 vehicles from this dealership. Every salesman we have had has always done their best for me. Their service is wonderful; they always accommodate our schedules and I do appreciate that. I cannot say enough good things about this dealership. Thank you!.RG More