Back

Cumberland Kia - Service Center

Cookeville, TN

4.8
937 Reviews

937 Reviews of Cumberland Kia - Service Center

Sort by
November 23, 2022

I love this dealership. They make sure my car is at it's best. Susie always remembers my name and is very sweet. More

by JAFRABUZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you so much for the for the excellent feedback

November 23, 2022

Wonderful customer service and we always leave feeling confident our vehicle was well taken care of. More

by MDAVIS8892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you for the great review!

November 23, 2022

The service center is always friendly & go out of the way to try to help. More

by TSEIBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you very much for posting

November 23, 2022

The Cookeville Kia dealership worked me in their schedule After experiencing a battery problem and they worked in a timely fashion with Pleasant attitude and helpfulness their customer care in the service ce More

by Joan Whitson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (Bart) Bartlet, William Bryant, Tina Ledbetter, Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Your marvelous review means a lot to us

November 23, 2022

As always it was a great experience with them Very friendly and helpful as always More

by JOSWAFFORD5545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank You for the 5 star review!

November 19, 2022

Fantastic staff and service. Always a pleasure to have my car serviced there. Purchased my car from Cumberland Kia, I highly recommend it! More

by RCBLAZE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Scotty Litton, Mike (Bart) Bartlet, Cody Stout, Jon Ward, William Bryant, Tina Ledbetter, Susie Green, Brandon Hall
Nov 29, 2022 -

Cumberland Kia responded

Thank you so much for posting the review

November 19, 2022

Easy to make a appt and able to drop off and pick back up later in the day More

by LINSEYSBROWN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ward, Susie Green
Nov 29, 2022 -

Cumberland Kia responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

November 19, 2022

It was very helpful. Not a very long wait. Very clean and friendly and they had wifi. More

by SUBTEACHER37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

November 19, 2022

Everyone was friendly and professional. Will definitely go back for anything else that I need. More

by VWYLITTLEGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you for writing this fantastic review

November 18, 2022

They are always professional and friendly and very thorough as they get the job done More

by JNWEST45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

...
58
...