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Cumberland Kia - Service Center

Cookeville, TN

4.8
937 Reviews

937 Reviews of Cumberland Kia - Service Center

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November 05, 2022

Never buy a vehicle from here. Wish I would have bought a new vehicle somewhere else. Been in shop multiple times!! More

by FLATMAN3446
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susie Green
Nov 10, 2022 -

Cumberland Kia responded

Thank you for your review of Cumberland Kia. We're sorry to hear that you've had such a negative experience with us and that our vehicles haven't met your expectations. If you'd like to discuss this further, please feel free to contact us directly at 931-520-4128.

November 04, 2022

Everything was done efficiently and personal was very nice and helped me very quickly Very good dealership More

by JIMANDPENNYHAHN
Recommend Dealer
Yes
Employees Worked With
Jon Ward, Susie Green
Nov 10, 2022 -

Cumberland Kia responded

We can’t thank you enough for taking the time to share

November 04, 2022

Quick to get me in and wonderful job when completed very happy with my service More

by Vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 10, 2022 -

Cumberland Kia responded

Thank you for taking the time to review our dealership

November 04, 2022

Everyone is always very helpful, and always take time to answer any questions with a smile one their face. More

by MPARRIS338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 10, 2022 -

Cumberland Kia responded

Thank you so much for sharing

November 03, 2022

They’re considerate and care about their customers. They always try to help you out More

by FARMGIRL55TN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Nov 10, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

November 03, 2022

I scheduled online. Scheduling was easy, I got the time that was convenient for me. Everyone there was great! Fast professional service. More

by WILDCATZ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 10, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

November 02, 2022

Everyone there was great! I had a wonderful experience and very happy with the service I received. More

by pamikelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 10, 2022 -

Cumberland Kia responded

Thank you so much for sharing

November 02, 2022

I scheduled online. Scheduling was easy, I got the time that was convenient for me. Service was quick and what I expected. More

by EETIPTON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 10, 2022 -

Cumberland Kia responded

Thank you so much for the posting

November 02, 2022

Love the service department! Always helpful and I’m able to get my appointments when needed. More

by Jsross1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 10, 2022 -

Cumberland Kia responded

We cant thank you enough for sharing

November 02, 2022

Fast professional service. I got there and they took my car back. Was explained everything they did and checked. More

by RETIREDGIJOe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 10, 2022 -

Cumberland Kia responded

Happy we could be of service

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