Cumberland Kia - Service Center

I know I am in good hands when I go to Cumberland Kia, always fast and efficient. always fast and efficient. More

Took it in due to problems with the apple play screen. They came back in less than 15 minutes & said it needed a software update. I just had the software updated with the oil change a couple of weeks earl They came back in less than 15 minutes & said it needed a software update. I just had the software updated with the oil change a couple of weeks earlier. I told him this when I checked in. He totally ignored me & said it is fixed. We’ll see…. More

Got my service done in a timely manner. Lady who is at the desk where you give your keys to was very nice. Lady who is at the desk where you give your keys to was very nice. More

Polite however didn’t do a thorough job Friendly timely in returning my car to me in returning my car to me More

This place is great. Only complaint is my sales man saying services were under warranty and I ended up paying out of pocket for a servicing. Only complaint is my sales man saying services were under warranty and I ended up paying out of pocket for a servicing. More

Terrible customer service! !!!!!! Paid $90 for an oil change and literally one hour and a half later they never checked what I asked them to they didn’t rotate my tires and didn !!!!!! Paid $90 for an oil change and literally one hour and a half later they never checked what I asked them to they didn’t rotate my tires and didn’t even fill my windshield wiper fluid up!! Who knows what else also had oil hand prints all over my car on the side!! I will never buy from this location again!! Or use them for anything who knows if my oil even got changed?!? And the service manager was so rude!! Didn’t even get my first oil change for free nor did I get it free after of all this non sense! More

Most of the people there were helpful, but they could have done better with giving out information about what exactly was wrong with my car. have done better with giving out information about what exactly was wrong with my car. More

Helped resolve minor issue after purchase promptly and correctly. Happy with service will be back. correctly. Happy with service will be back. More

Wow! ! What can i say ither than Susie and Lucas and this crew are just outstanding folks! They are nothing short of Exquisite! ❤️❤️ I woukd give a million ! What can i say ither than Susie and Lucas and this crew are just outstanding folks! They are nothing short of Exquisite! ❤️❤️ I woukd give a million stars! 💥⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Honey Burford More

I had an oil change. Nine days later my oil light came on so I took my vehicle back in. They completed another oil change and reported that my van was out of oil. I’m now Nine days later my oil light came on so I took my vehicle back in. They completed another oil change and reported that my van was out of oil. I’m now having to replace my engine. I had never had an issue with my van, never had a check engine light on, and never had an oil light on until this incident. My vehicle has only been serviced at Kia since the day I bought it from the Kia dealership. More