Cumberland Kia - Service Center

Poor communication. Did not charge as quoted. Won’t use the service but the auto body shop is great. Did not charge as quoted. Won’t use the service but the auto body shop is great. More

Easy to make appointment and staff is friendly Gave accurate estimate over the phone Would recommend accurate estimate over the phone Would recommend More

They did a great job on fixing my brakes. I have a smooth brake now. So glad I have a smooth brake now. So glad More

There is to much to say about the service. I schedule an appointment for a 2015 Kia Optima, a soon I arrived Lucas took care the vehicle, and keep me posted about the process. Excellent se I schedule an appointment for a 2015 Kia Optima, a soon I arrived Lucas took care the vehicle, and keep me posted about the process. Excellent service, nice people, great location, punctuality. Defenetly I will d business with them again. HIGHLY RECOMMEND IT. Thank you guys. More

The service department is wonderful. They make you feel comfortable and like you’re family. They make you feel comfortable and like you’re family. More

Always gives good service and are friendly. They always answer any questions that I may have. They always answer any questions that I may have. More

pleasant staff, on time effort, good report, no unnecessary work recommended, in and out quickly. unnecessary work recommended, in and out quickly. More

They took my vehicle right in and I didn’t have to wait long! Staff was polite! long! Staff was polite! More

Went above and beyond my expectations! Staff were professional and helped me with the process! Staff were professional and helped me with the process! More

Lack of proper communication regarding my vehicle waiting for a loaner vehicle and the real time factors of how to accomplish what needs to be done for a loaner vehicle and the real time factors of how to accomplish what needs to be done More