Cumberland Kia - Service Center

Fixed everything fine but filled wiper fluid with water not solution didn't check wipers I had to buy new. Their service is lousy. Need to check, fill or tell about wipers, tires or any liquids that need not solution didn't check wipers I had to buy new. Their service is lousy. Need to check, fill or tell about wipers, tires or any liquids that need to be filled or fill them. I thought that's what a check up is! They don't fill or fix the little things. More

Service management is precise, very friendly and thoughtful, expeditious. Cannot ask for better treatment or service. thoughtful, expeditious. Cannot ask for better treatment or service. More

Awesome, friendly staff would recommend Cumberland auto family to anyone looking to buy a car or have there’s serviced family to anyone looking to buy a car or have there’s serviced More

prompt and courteous attention given every time I’ve been in Always satisfied with their service been in Always satisfied with their service More

Cumberland Kia is always amazing to us! It's always a pleasant experience especially when dealing with the service department. It's always a pleasant experience especially when dealing with the service department. More

The service itself was fine but getting an appointment was terrible! No one would return my calls as I tried to make an appointment for more than 10 days. As we are looking into getting a new car, my wi was terrible! No one would return my calls as I tried to make an appointment for more than 10 days. As we are looking into getting a new car, my wife has informed me NOT to get another KIA for this very reason. And yet, several years ago, I would have rated KIA's service near the top. More

We have purchased 4 Kia‘s from this dealership. On my wife’s last service the technician forgot to change a seal and her car was leaking oil. We brought the car back and it was remedied. The main p On my wife’s last service the technician forgot to change a seal and her car was leaking oil. We brought the car back and it was remedied. The main problem with the service department is that their phone number has been very problematic for months. When you call the main number and request service department, you are immediately transferred to a service department line that is no longer in use and requested to leave a message. This situation has continued for months. More

Always a plesant experience. The mechanic informed us about his inspection of the vehicle and asked if we needed anything more done than the service and inspection. As always,the The mechanic informed us about his inspection of the vehicle and asked if we needed anything more done than the service and inspection. As always,the work was done well and in a timely manner. 👍 More

When I arrived, the service person spoke to me right away. I asked him if any recalls on my vehicle could be fixed that day along with my attended purpose, to have my 7500 mile service check. He said th away. I asked him if any recalls on my vehicle could be fixed that day along with my attended purpose, to have my 7500 mile service check. He said that the sensor device needed to be recalibrated and that it could done today. Everything was completed in less than an hour from arriving. I am happy with my service on Wednesday 9/28/2022. More

They were quick and efficient. They always do a great job. I did get an alignment and the van still pulls slightly to the right. Less so than originally but still slightly to the They always do a great job. I did get an alignment and the van still pulls slightly to the right. Less so than originally but still slightly to the right. More