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Cumberland Kia - Service Center

Cookeville, TN

4.8
937 Reviews
Call Service Center (931) 287-2931

937 Reviews of Cumberland Kia - Service Center

Sort by
September 24, 2022

Very friendly and helpful. No waiting right on time for appointment. Will recommend to everyone. More

by patroberson58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Sep 30, 2022 -

Cumberland Kia responded

Thank you for posting this kind review

September 24, 2022

Always helpful friendly and on time. The people go out of their way to serve their customers. More

by DWAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Sep 29, 2022 -

Cumberland Kia responded

We cant thank you enough for the kind words

September 23, 2022

I love this dealer. They have the friendliest staff and reasonable prices for their services More

by MCDONIE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Sep 29, 2022 -

Cumberland Kia responded

Happy we could be of service

September 22, 2022

Clean waiting room. Very professional employees that complete jobs in a timely manner. Was please with my visit to this dealership. More

by Rainesa228
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Sep 30, 2022 -

Cumberland Kia responded

It's great to hear that your visit with us earned a 5-star rating

September 22, 2022

Always ready as scheduled. Staff is always friendly and helpful. Have never had any problems. More

by BRMERINAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Sep 30, 2022 -

Cumberland Kia responded

It was a pleasure to read about your recent visit to our dealership

September 22, 2022

Been treated very well by the service department over the years. Ms Susie is always helpful and can get me in on short notice. More

by BEARYMACBEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Litton, Susie Green
Report | Print
Sep 29, 2022 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia, we appreciate your business! I'm glad to hear our service team was able to work with you and get your car serviced in a timely manner. We hope you'll continue to choose us for all of your automotive needs. Have a great day!

September 22, 2022

Excellent customer service! When my car was broken, I had it towed to the service center at Cumberland Kia. They got me a rental car to drive while my car was being repaired. Th More

by Melanie Rainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca, Susie Green
Report | Print
Sep 29, 2022 -

Cumberland Kia responded

Thank you for choosing Cumberland Kia, we're glad to have been of service! We appreciate your business and hope to serve you again in the future.

September 22, 2022

Great dealership and excellent service. I have been taking my vehicles here since 2013. I will continue to do so. More

by VLS2462000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Susie Green
Report | Print
Sep 30, 2022 -

Cumberland Kia responded

Thanks for sharing

September 21, 2022

Fast and Friendly service as always. Keep up the good work Kia, until next time. More

by CLYNNMERCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Sep 30, 2022 -

Cumberland Kia responded

It's delightful to know that we were able to provide you with such a memorable and pleasant experience

September 21, 2022

As always, it was good. I have never had any problems as of the date of service. More

by ROBREAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green
Report | Print
Sep 30, 2022 -

Cumberland Kia responded

Thanks for sharing

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