Cumberland Kia - Service Center

Everything went well. I had no problems. I did ask a couple of questions regarding getting my oil changed and my car cleaned the same day for future references because I l I had no problems. I did ask a couple of questions regarding getting my oil changed and my car cleaned the same day for future references because I live a little while away.and did not get clear answers . When I asked how much the answer was I don't know. When I asked if I could the same day the answer was I don't think so. However my oil was changed in a timely manner so 5 stars for that. More

They were very polite, professional and extremely helpful when our car broke down while we were driving back from Alabama to get home to Wisconsin. when our car broke down while we were driving back from Alabama to get home to Wisconsin. More

Due to a prolonged doctors appointment we’re 30 minutes late for our service appointment. The service manager spent a good deal of time rearranging his schedule to fit us into the afternoon. Our car was in late for our service appointment. The service manager spent a good deal of time rearranging his schedule to fit us into the afternoon. Our car was inspected and serviced within an hour and we were on our way home and saved setting a new appointment plus a 96 mile round trip. THANK YOU KIA! More

It was very easy making appointment online. Personnel very polite and friendly. Very prompt with service. Personnel very polite and friendly. Very prompt with service. More

I've been very happy with my 2020 Kia sorento. ..the service department is always friendly and I don't have to wait very long for my work to be done...top notch! ..the service department is always friendly and I don't have to wait very long for my work to be done...top notch! More

I've had great customer service every time I've had my car in for routine maintenance. I wouldn't trust my car with anyone else car in for routine maintenance. I wouldn't trust my car with anyone else More

Susie is the best, because she always goes the extra mile for you. Staff are very nice but her especially. for you. Staff are very nice but her especially. More

Problem solved so far . the service team did a great job. Very methodical and steadfast approach the service team did a great job. Very methodical and steadfast approach More

Work was completed on time and was delivered promptly. Service technician was very helpful concerning my car. Service technician was very helpful concerning my car. More

They where very nice. Had excellent service and knew there products will. Love my tiers and wheels that I got from them. Had excellent service and knew there products will. Love my tiers and wheels that I got from them. More