Cumberland Kia - Service Center

The service was fast and exact. The service man and manager were very kind and supportive. I am very happy with them. The service man and manager were very kind and supportive. I am very happy with them. More

Salespeople very knowledgable and helpful. Service department very friendly and also very knowledgable! I would definitely recommend this dealership. I personally wouldn't own anything but a K Service department very friendly and also very knowledgable! I would definitely recommend this dealership. I personally wouldn't own anything but a Kia vehicle!. Signe, A. Cassatt A very Happy customer! More

This service center has always been there for me when I need work done, have a flat tire or even when I’ve been broken down. I want to thank Susie and Lucas for being so nice. And the last oil change anoth need work done, have a flat tire or even when I’ve been broken down. I want to thank Susie and Lucas for being so nice. And the last oil change another young man was so helpful. Thank you Cookeville KIA. More

They were on it very fast and had no problems to date with the trailer hitch. with the trailer hitch. More

Always great service. Even though short handed-I had great service by Lucas and crew. Even though short handed-I had great service by Lucas and crew. More

I always have a great experience at Cumberland Kia, I know that my car is getting the best attention possible and Susie and Lucas always make me feel like I am family. know that my car is getting the best attention possible and Susie and Lucas always make me feel like I am family. More

I bought my Kia at Cumberland and I have all my service work done there. Really nice folks. Work always done right and on time. work done there. Really nice folks. Work always done right and on time. More

After calling ahead to schedule an appointment to change my tire, the correct tire was not at the shop. The service ended up taking three hours because they were waiting for the correct tire. No updates wer my tire, the correct tire was not at the shop. The service ended up taking three hours because they were waiting for the correct tire. No updates were given during this entire time unless I asked myself after waiting for over two hours. Sadly this is not the first issue like this. More

This Maintenance Department does a great job , very difficult electronic issue to track down but they are very committed to helping their Customers. difficult electronic issue to track down but they are very committed to helping their Customers. More

There is always kind people to greet you when you come in. They explain when they are running behind and why. in. They explain when they are running behind and why. More