Cumberland Kia - Service Center

Cumberland Kia responded

Thank you for your kind words about our team and service, we're so glad to hear that you experienced a smooth process! We strive to ensure each of our customers leaves happy and it's wonderful to see we've achieved that with you. Our team takes pride in having the right parts ready and making sure each appointment goes as quickly and efficiently as possible - it's great to know that we accomplished that goal for you. We look forward to seeing you soon!

Cumberland Kia responded

Thank you for your kind review of Cumberland Kia! We are so pleased to hear that you had an excellent experience with our services and our friendly team. We strive to provide the best customer service possible, and it's encouraging to know that we've met that goal. We also work hard to ensure that our facilities are clean for your comfort during your visit. We look forward to providing you with any future service needs!

Cumberland Kia responded

Thank you for your positive review, we are thrilled to hear that your experience with us at Cumberland Kia was a pleasure! We strive to provide our customers with excellent service and knowledgeable team members each and every time. We hope to continue to be of excellent service in the future. Thank you for choosing Cumberland Kia!

Cumberland Kia responded

We are delighted to hear how pleased you are with the service provided by Cumberland Kia in Cookeville! We strive to ensure all customers receive superb customer service every time they visit us, and it is a pleasure to see this is reflected in your 5-star review. Thank you for taking the time to share your positive experience. We look forward to seeing you again soon!

Cumberland Kia responded

Thank you for taking the time to review your visit to Cumberland Kia! We are so pleased to hear that your experience was efficient, welcoming, and timely. Customer convenience is always our top priority and we appreciate you choosing us for your theft safety update. We look forward to seeing you again in the future and feel free to reach out if we can be of any assistance. Thank you again for your kind words!

Cumberland Kia responded

Thank you for your excellent review of Cumberland Kia! We're so happy to hear that Suzie and the service department have been consistently excellent for every one of your visits. Our whole team prides themselves on providing unbeatable customer service, and we're thrilled that it's reflected in your experiences with us. We look forward to your next visit!

Cumberland Kia responded

Thank you for your kind words, we appreciate you taking the time to review Cumberland Kia! We're so pleased to see that our friendly, caring staff, prompt service and reasonable prices were mentioned - those are all very important values that we strive for. Thank you also for noting our convenient hours of service, and comfortable waiting areas and clean washrooms with coffee. It's wonderful to hear that everything was up to your standards and we hope to welcome you back again soon!

MARLENE44133 responded

When I am due for service I will be back!

Cumberland Kia responded

Thank you for taking the time to leave a review about your recent visit to Cumberland Kia! We're so glad that you had a positive experience and appreciate your kind words. It's extremely rewarding for us to receive feedback like yours as it tells us we are doing something right. Our team here takes great pride in providing straightforward, competent service with an emphasis on customer service and satisfaction. We hope to see you again soon!

Cumberland Kia responded

Thank you for your review of your experience at Cumberland Kia! We are delighted to hear that you found our team friendly and helpful. We recognize how important it is for customers to know the potential cost of their repair needs before they start a project, so we are pleased that our estimate prior to servicing worked out as expected. It's tough when our vehicles need a little extra attention, but we always strive to provide the best quality services at an honest price. We appreciate your 5 star rating and hope you recommend us to your friends and family in the future. Thank you!

Cumberland Kia responded

Thank you so much for your kind words about our team here at Cumberland Kia! We really appreciate knowing that we met your needs in a timely and efficient manner. It warms our hearts to know that everyone was friendly, helpful, and did a great job on the work you needed done. We love hearing feedback like yours and we are thrilled that you had such a positive experience with us. Thank you again for being a valued customer.