Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Cumberland Kia - Service Center

Cookeville, TN

4.8
937 Reviews
Call Service Center (931) 287-2931

937 Reviews of Cumberland Kia - Service Center

Sort by
August 25, 2022

I can always get in when I need my car services and they are quick More

by COMBS404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge
Report | Print
Aug 25, 2022 -

Cumberland Kia responded

It’s wonderful to know that you had such a great experience while visiting our dealership

August 25, 2022

Wonderful people that make sure you’re well taken care of and You’re happy with Everthing and the process they have done More

by Darold.carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton , Lucas, susie, Mike (Bart) Bartlet
Report | Print
Aug 25, 2022 -

Darold.carter responded

When you become a Kia family you are always treated like family anytime you need help they are there for you

August 25, 2022

Great service honest people definitely tell other people about how I was treated and they’re fair prices More

by Davidtroygreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Adam Eldridge, Scotty Litton, Mike (Bart) Bartlet, Cody Stout, Toiya Gwynn, Jon Ward, Ashley Shirah, William Bryant, Tina Ledbetter
Report | Print
Aug 25, 2022 -

Cumberland Kia responded

We would like to sincerely thank you for taking your time to give us a review

August 24, 2022

I was very pleased with their concern for my car. They were professional and knowledgeable and communicated well during the course of the repairs. They provided a rental car onsite which was very con More

by damccarthy46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in the body shop.
Report | Print
Aug 25, 2022 -

Cumberland Kia responded

We couldn't ask for nicer comments, thank you so much for taking the time to share!

August 23, 2022

I have always received great service from everyone there! Can’t recommend this place enough. More

by cs.schwarze@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Stout
Report | Print
Aug 25, 2022 -

Cumberland Kia responded

It’s wonderful to know that your recent visit to our dealership was worthy of a 5 star review

August 21, 2022

I purchased my soul here in 2016. I have had most all of my maintenance done here ever since. Susie and the guys are always helpful. More

by STEPF_CHRISTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 25, 2022 -

Cumberland Kia responded

Thank you for sharing your experience with us

August 20, 2022

We’ve had our Kia Sorento for 4 years now and we’ve always returned to this dealership for oil changes and any other service we’ve needed. Friendly staff and fast service are always provided. We’ll con More

by MHMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 20, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

August 20, 2022

This dealership has been Nice, affordable, reliable, efficient, clean, friendly, and helpful any time I have been in for service. More

by brl123186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 20, 2022 -

Cumberland Kia responded

Thank you so much for the posting

August 20, 2022

Good service for oil change but been five trips and can’t get side signal fixed More

by JJOHNSON96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Adam Eldridge, Ashley Shirah
Report | Print
Aug 25, 2022 -

Cumberland Kia responded

Thank you so much for sharing your experience with us

August 18, 2022

Received very prompt service and great customer service from all staff when getting our oil changed. More

by RODNEY.HOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ward
Report | Print
Aug 18, 2022 -

Cumberland Kia responded

Thank you so much for the posting

1
...
84
85
86
...
94